Full-Time

FP&a Analyst

Confirmed live in the last 24 hours

LivePerson

LivePerson

1,001-5,000 employees

Digital customer engagement and communication tools

Data & Analytics
Consumer Software
Enterprise Software

Compensation Overview

$70k - $85kAnnually

Mid

Remote in USA

Category
Financial Planning and Analysis (FP&A)
Finance & Banking
Required Skills
Financial analysis
Excel/Numbers/Sheets
Requirements
  • At least 3 years of finance experience in corporate finance/FP&A or related finance/analytical role
  • Bachelor’s degree in Finance or Accounting
  • Experience with Excel and Google Sheets
  • Data driven mindset with track record of successful financial modeling and analysis
  • Experience working with financial tools such as Hyperion, Workforce Planning, and ERP systems
  • Experience in SaaS or high-tech industry
Responsibilities
  • Support the global forecasting and core planning process while assisting with the long-term financial models.
  • Help produce the financial reporting package. Ensure a high degree of quality, highlighting and communicating key business insights to management.
  • Support global revenue and expense consolidations efforts through budget reviews, forecasting and analytics.
  • Partner with the business, FP&A counterparts and the broader organization to evaluate the effectiveness of current plans & initiatives, communicate key insights, and make recommendations to senior management.
  • Support the financial systems and process optimization, capturing efficiencies by simplifying data structure, streamlining workflows, standardizing templates and identifying opportunities for automation. Implement AI tools to drive automation of transactional work.
  • Improve growth and profitability by leveraging expertise in revenue and expense drivers.

LivePerson provides businesses with tools to engage with their customers through digital channels. Their main product, LiveEngage, facilitates real-time interactions via live chat, messaging, and AI-driven bots across various platforms like websites, mobile apps, and social media. This allows businesses to connect with customers effectively and enhance their experience. LivePerson stands out from competitors with its subscription-based model, offering a suite of tools including APIs and SDKs for mobile development, agent workspaces, and analytics to help businesses manage customer interactions and gain insights. The goal of LivePerson is to improve customer service and engagement, ultimately leading to increased sales and customer satisfaction.

Company Stage

IPO

Total Funding

$40.5M

Headquarters

New York City, New York

Founded

1995

Growth & Insights
Headcount

6 month growth

-3%

1 year growth

-7%

2 year growth

-18%
Simplify Jobs

Simplify's Take

What believers are saying

  • LivePerson's leadership in digital customer conversations is validated by multiple accolades, including G2's Leader status and the SIIA CODiE Award for Best Customer Service Solution.
  • The company's strategic appointments, such as the new Chief Revenue Officer, aim to accelerate growth and enhance customer success.
  • Recent financial maneuvers, like the exchange of convertible notes, strengthen LivePerson's capital structure, positioning it for long-term stability and growth.

What critics are saying

  • The competitive landscape in digital customer engagement is intense, with numerous players vying for market share.
  • Dependence on continuous innovation in AI and digital tools may strain resources and require significant investment.

What makes LivePerson unique

  • LivePerson's focus on AI-driven customer engagement tools, such as bots and conversational marketing, sets it apart from competitors who may rely more heavily on traditional methods.
  • The company's flagship platform, LiveEngage, offers a comprehensive suite of APIs and SDKs, enabling seamless integration and customization for businesses of all sizes.
  • LivePerson's consistent recognition by industry leaders like G2, Forrester, and Gartner underscores its strong market presence and customer satisfaction.

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