T

The McQuade Organization Victor Reyes

Life insurance provider with union partnerships

Benefit Specialist Full Training

Customer SupportConfirmed live in the last 24 hours
Full-timeLewiston, ME, USANo salary listedRemote

About the Job

Requirements

  • Strong communication and active listening skills.
  • A customer-first attitude and a genuine desire to help others.
  • Ability to work independently and in a team setting.
  • Attention to detail and ability to manage multiple priorities effectively.
  • Basic computer skills, including comfort with Zoom and customer relationship management platforms.
  • Flexibility, coachability, and eagerness to learn and grow.

Responsibilities

  • Assist current clients via phone and online platforms with account inquiries and product guidance.
  • Provide accurate, easy-to-understand information about benefit plans, coverage, and eligibility.
  • Support clients through benefits enrollment, changes, and troubleshooting.
  • Keep documentation and support resources up to date for internal teams and clients.
  • Help identify client needs and offer appropriate product solutions.
  • Collaborate with internal teams to resolve issues and improve service delivery.
  • Stay informed about industry trends, company updates, and benefit regulations.

Desired Qualifications

  • High school diploma or equivalent.
  • Previous customer service or administrative experience.

About the Company

The McQuade Organization Victor Reyes

Life insurance provider with union partnerships

McQuade Organization sells life insurance to families through a direct sales force of agents, as part of Globe Life. Its main product is life insurance policies that provide financial protection for loved ones in case of the policyholder’s death, sold by agents who earn commissions. The company emphasizes a recruitment message of high earning potential for agents and maintains a large network of agents to drive growth. It differentiates itself by building strong partnerships with labor unions and labor organizations (over 45 international unions and various local groups) and by aligning its business with workers’ rights and financial reform, differentiating it from many other life insurers that don’t emphasize union relationships. The overall goal is to expand access to life insurance for families through its agent network while supporting workers’ rights and financial security through its labor partnerships.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Concord, CA
Founded
2020

Recently Posted Jobs

Explore more opportunities at The McQuade Organization Victor Reyes

See more jobs