Prime Healthcare

Acquires and reorganizes underperforming hospitals

Director of Financial Performance & Operational Excellence

Business OperationsConfirmed live in the last 24 hours

Full-timeOntario, CA, USA$108.7k - $163k /yrIn-person

About the Job

Requirements

A bachelor's degree in finance, business, healthcare administration, or a related field is required.
At least 12 years of experience in health plan contracting, payer relations, healthcare strategy, or operational management is required.
Six to eight years of leadership experience is required.
Expertise in financial performance, operational excellence, and continuous improvement is required.
Strong analytical and problem-solving skills are required.
The ability to influence without direct authority is required.

Responsibilities

Develop and execute the financial and operational strategy for the employee health plan, aligning it with organizational goals and value-based care objectives.
Own portfolio performance reporting, budget coordination, and key performance indicator dashboards for senior leadership.
Ensure all segments operate within a consistent, accountable, and audit-ready performance framework.
Lead performance improvement initiatives, including Lean/Six Sigma, DMAIC, and value-stream mapping for core processes.
Monitor and optimize budget performance, identify cost-saving opportunities, and recommend operational efficiencies.
Conduct financial analyses to identify areas for cost and quality interventions.
Partner with Finance to validate financial results and ensure compliance with fiscal policies.
Oversee operational processes to improve efficiency, quality, and service delivery.
Identify process inefficiencies, implement improvements, and sustain gains across health plan functions.
Lead cross-functional teams across employee health plan, Finance, Operations, Technology, Compliance, and HR to integrate quality and process improvement into strategic plans.
Serve as the primary liaison between senior leadership, operational teams, and external partners, including third-party administrators, administrative services-only providers, and vendors.
Provide consultative support to leadership and plan executives on performance, compliance, and strategic initiatives.
Lead, develop, and coach managers and senior staff, fostering accountability, growth, and continuous improvement.
Manage staff capacity, bandwidth optimization, and employee development aligned with organizational priorities.
Ensure adherence to regulatory requirements and internal policies.
Identify and mitigate operational, financial, and compliance risks.

Overview

Prime Healthcare is an award-winning health system headquartered in Ontario, California. Prime Healthcare operates 54 hospitals and has more than 360 outpatient locations in 15 states providing more than 3.0million patient visits annually. It is one of the nation’s leading health systems with over 60,000 employees and physicians. Twenty-one of the Prime Healthcare hospitals are members of the Prime Healthcare Foundation, a 501(c)(3) not-for-profit public charity. Prime Healthcare is actively seeking new members to join our corporate team!

Responsibilities

Develop and execute the financial and operational strategy for the employee health plan, aligning with organizational goals and value-based care objectives.

Own portfolio performance reporting, budget coordination, and KPI dashboards for senior leadership.

Ensure all segments operate within a consistent, accountable, and audit-ready performance framework.

Lead performance improvement initiatives, including Lean/Six Sigma, DMAIC, and value-stream mapping for core processes.

Monitor and optimize budget performance, identify cost-saving opportunities, and recommend operational efficiencies.

Conduct financial analyses to identify areas for cost and quality interventions.

Partner with Finance to validate financial results and ensure compliance with fiscal policies.

Oversee operational processes to improve efficiency, quality, and service delivery.

Identify process inefficiencies, implement improvements, and sustain gains across health plan functions.

Lead cross-functional teams (EHP, Finance, Operations, Technology, Compliance, HR) to integrate quality and process improvement into strategic plans.

Serve as the primary liaison between senior leadership, operational teams, and external partners (e.g., TPA, ASO and vendors).

Provide consultative support to leadership and plan executives on performance, compliance, and strategic initiatives.

Lead, develop, and coach managers and senior staff, fostering a culture of accountability, growth, and continuous improvement.

Manage staff capacity, bandwidth optimization, and employee development aligned with organizational priorities.

Ensure adherence to regulatory requirements and internal policies.

Identify and mitigate operational, financial, and compliance risks

Qualifications

Bachelor’s degree in finance, business, healthcare administration, or related field.

12+ years in health plan contracting, payer relations, healthcare strategy, or operational management; 6–8 years in leadership.

Proven expertise in financial performance, operational excellence, and continuous improvement.

Strong analytical, problem-solving, and communication skills; ability to influence without direct authority.

Pay Transparency

Prime Healthcare offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. Benefits may vary based on employment status, i.e. full-time, part-time, per diem or temporary. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $108,700.80 to $163,030.40 on an annualized basis. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Privacy Notice

Privacy Notice for California Applicants: https://www.primehealthcare.com/wp-content/uploads/2024/04/Notice-at-Collection-and-Privacy-Policy-for-California-Job-Applicants.pdf

Compensation: 108700.8 to 163030.4 (USD)

About the Company

Prime Healthcare

Acquires and reorganizes underperforming hospitals

Prime Healthcare operates a network of hospitals and outpatient centers across the United States, concentrating on turning around financially struggling facilities. It invests in infrastructure and technology, restructures operations, and negotiates payer terms (including pursuing higher out-of-network reimbursements) to improve financial performance, and it manages both for-profit hospitals and not-for-profit facilities through the Prime Healthcare Foundation. The company aims to raise clinical quality and patient safety while expanding access in hundreds of communities, though it has faced legal and regulatory scrutiny over billing practices and service-line decisions. Its goal is to stabilize and improve the financial and clinical performance of underperforming hospitals so they can continue serving their communities.

Company size: 5,001-10,000
Company stage: Debt Financing
Total funding: $2.2B
Headquarters: Ontario, CA
Founded: 2001

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