Full-Time
Healthcare Coordinator
Posted on 9/10/2026
PDS Health
Integrated healthcare support company
Compensation Overview
$18 - $25.50/hr
Carson, CA, USA
In Person
Travel may be required between offices.
 Medical, Clinical & Veterinary (1) |
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- High School Diploma or general education degree (GED).
- Travel might be required between offices.
- Knowledge of office practices, technology applications and patient insurances.
- Self-motivated, reliable individual capable of working independently as well as part of a team.
- Ability to multi-task effectively without compromising the quality of the work.
- Excellent interpersonal, oral and written communication skills.
- Ability to handle and maintain extreme confidentiality of patient records.
- Organized, detail-oriented individual able to work in a fast-paced environment.
- Model company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework.
- Gain a financial commitment from the patient to start the dentistry diagnosed by the Dentist.
- Achieve proficiency in the PDS system and tools, skills, and talents to assist patients in making the best possible decision for their unique wants and needs.
- Execute the Healthcare Coordinator handoff in partnership with each clinician on every exam patient.
- Serve as the subject matter expert on all available financial options to give patients choices to start dentistry that fits their budget.
- Professionally overcome common patient objections to starting treatment.
- Obtain necessary insurance pre-authorizations for patients who need them before completing treatment.
- Ensure the office exemplifies the Comprehensive Care Model within the offices and through referrals outside the office.
- Participate actively in daily morning huddles, monthly team meetings, and other required meetings.
- Understand business imperatives and how the role directly impacts metrics and results.
- Demonstrate stewardship of the PDS Brand by making decisions consistent with the PDS Brand framework.
- Become knowledgeable about the Mouth Body Connection and support clinical excellence through comprehensive patient care.
- Maintain an appropriate professional appearance and demeanor in accordance with company policies; address others professionally and respectfully.
- Ensure compliance with company policies and state, federal, and other regulatory bodies.
- Perform other duties and responsibilities as assigned.
- Prior coursework or on-the-job training in dentistry, insurance, or business.
- Results-oriented approach, including setting realistic goals, meeting commitments, persistence, and prioritizing daily to achieve results.
- Patient advocacy, including flexibility, adaptability, empathy, passion, and ethical conduct.
- Process-focused operation, including data-driven decision-making, attention to detail, organization, structured work, comprehensive knowledge of operational processes, and computer proficiency.
- Financial acumen, including understanding profit drivers, using metrics to manage, building the financial understanding of team members and clinicians, and understanding local market drivers and competition.
- Influencing ability, including active listening and observation of behavior and creating a win-win need for change.
PDS Health is a healthcare support organization serving dental and medical practices. The company provides business, technology, clinical, administrative, and operational services that help affiliated practices deliver integrated care. It serves patients, clinicians, practice owners, healthcare teams, and communities across its supported network. Its operating model centers on locally led practices connected through shared technology, revenue-cycle, supply-chain, talent, and administrative services. Teams work across clinical care, practice operations, technology, billing, procurement, recruiting, training, and patient support. Teams support coordinated daily delivery.
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