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IHG

Global hotel company

Restaurant Manager

Full-TimeUpdated on 10/16/2026Deadline 11/14/26
No salary listed
Mid
Bachelor's, Associate's
United Arab Emirates
In Person
Food Service & HospitalityFood & Beverage Operations Management

About the job

Requirements
  • A diploma or bachelor's degree in Hotel Management, Hospitality, or a related field is required.
  • Proven experience in luxury hotels or high-end restaurant operations is required.
  • At least two years of experience in a management role is required.
  • A strong understanding of Middle Eastern dining concepts, ideally Turkish or Lebanese cuisine, is required.
  • Fluency in English is required.
Responsibilities
  • Lead, coach, and develop the service team through regular briefings, on-the-job training, and performance feedback.
  • Set, monitor, and consistently deliver high service standards in line with brand expectations and luxury dining principles.
  • Oversee daily restaurant operations, including reservations, table management, service flow, and guest recovery.
  • Handle guest feedback and complaints professionally and use insights to improve service.
  • Work closely with the kitchen team to ensure menu knowledge, food quality, presentation, and timing meet expectations.
  • Manage staffing, rosters, and productivity in line with business levels and budget requirements.
  • Drive upselling initiatives, promotions, and service rituals to maximise revenue and average spend.
  • Monitor costs, stock levels, wastage, and inventory in coordination with the finance and store teams.
  • Review daily reports, point-of-sale data, and monthly profit and loss results, providing input and action plans where needed.
  • Ensure compliance with brand standards, health and safety, hygiene, and food safety regulations.
  • Support and participate in sustainability and responsible business initiatives.
  • Coordinate and execute special events, VIP experiences, and seasonal activations within the outlet.
Desired Qualifications
  • Proficiency in Arabic is a strong advantage.
  • Additional languages are considered a plus.

About the company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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