Full-Time
Team Lead Account Management
Updated on 9/10/2026
Zenjob
201-500 employees
Mobile app for flexible part-time jobs
No salary listed
Berlin, Germany
Hybrid
Hybrid role with up to 2 remote days per week; one remote day per week during the first six months.
 Sales & Account Management (1) |
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- The candidate must have several years of personal B2B sales experience with a demonstrable track record of negotiating, closing deals, and owning revenue.
- The candidate must have experience in key account management or strategic sales with larger enterprise customers.
- The candidate must have initial leadership experience or clearly demonstrated willingness to lead and develop a sales team.
- The candidate must be strong in price, contract, and annual negotiations at decision-maker level.
- The candidate must enjoy direct customer engagement and regard customer meetings as a core part of the role.
- The candidate must be able to translate their own expertise into concrete, actionable feedback.
- The candidate must be familiar with pipeline management, forecasting, customer relationship management discipline, and key performance indicator reviews.
- The candidate must have a hands-on mindset and be willing to contribute directly during a transformation phase rather than delegate.
- The candidate must have fluent German negotiation skills and good English skills.
- The role owns revenue growth among existing customers in its vertical.
- The role leads the Account Management team toward growth, reactivates inactive customers, and owns retention and service excellence across the vertical.
- The role manages an active portfolio of strategic enterprise accounts and regularly conducts customer meetings online and in person.
- The role negotiates contracts and prices and moderates critical negotiation situations.
- The role contributes innovative concepts and spends approximately 25% of its capacity on direct customer business.
- The role develops tailored growth and expansion strategies for existing accounts together with the team.
- The role ensures that new customers are onboarded in a structured way from day one and developed into active booking customers as quickly as possible.
- The role monitors the risk portfolio, intervenes proactively when there are cancellation risks, and resolves issues where they arise.
- The role systematically identifies inactive accounts and reactivates them through targeted personal outreach, independently or alongside the team.
- The role supports Account Managers as a strategic sparring partner in difficult conversations, annual negotiations, and initial presentations.
- The role critically reviews customer concepts and team proposals, identifies gaps, and approves pitches before they reach customers.
- The role provides immediate, concrete feedback on conversation management, negotiation skills, concept quality, and prioritization.
- The role conducts forward-looking portfolio and pipeline reviews in one-to-one meetings.
- The role develops Account Managers into strategic advisors and commercial project leads for their portfolios.
- The role manages the team in a data-driven manner focused on results, using disciplined customer relationship management practices to support reliable forecasts.
- The role investigates structural causes when results are below target and resolves problems step by step.
- The role sets quality standards for conversation preparation, concepts, and customer communications and proactively corrects deviations.
- The role consolidates market, account, and competitive insights for the broader organization.
- The role escalates issues with a well-founded assessment and concrete solution options.
- The role is measured on portfolio gross revenue and existing-customer growth through up-selling and cross-selling, churn and retention, conversion after the fourth booking week, reactivated accounts and their revenue, the frequency and strategic impact of customer meetings, and Account Manager development.
- Experience in personnel services, short-term employment, or platform-based business models.
- Experience building or further developing sales teams during growth or transformation phases.
- Knowledge of lifecycle management, segmentation, and modern sales techniques.
Zenjob is a digital job placement platform in Germany that helps students and part-time workers find and book shifts through a mobile app. Users browse and filter shifts by location or type of work, apply with one click, and receive about half of their gross wage a few days after completing a shift. Partner companies post available shifts, and Zenjob earns revenue by charging them a fee for each successful placement, while job seekers access the service for free. The platform operates in more than 39 German cities and serves both job seekers and businesses needing temporary staff. Compared with traditional job hunting, Zenjob streamlines the process by eliminating lengthy applications and scheduling, offering immediate, on-demand access to flexible work. The company's goal is to simplify earning side income and connect students and other part-time workers with temporary staffing needs through an easy-to-use app.
Company Size
201-500
Company Stage
Series D
Total Funding
$105.3M
Headquarters
Berlin, Germany
Founded
2015
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Simplify's Take
What believers are saying
- Zenjob reported over 50,000 verified students and over 3,000 corporate customers in June 2026.
- Zenjob's average shift fulfilment rate exceeded 90% in 2026.
- Zenjob launched GOOD WORK branding in July 2025, strengthening employer and worker positioning.
What critics are saying
- Zenjob's employee count fell from 600 in Q2 2025 to 496 in 2026.
- Zenjob exited Dutch activities in 2023, signaling limited international expansion traction.
- Competitors can copy app-based shift booking; 2025's 16 job postings show slower scaling.
What makes Zenjob unique
- Zenjob's 2026 AI matching and same-day staffing beat traditional agencies.
- Zenjob serves exclusively enrolled students, creating a focused, regulated talent pool.
- Zenjob's digital workflow handles contracts, time tracking, and invoicing entirely online.
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Benefits
Vacation: 28 days paid vacation
Hybrid Work Options
Remote Work Options
Dog-lover
Personal growth
Annual training budget 750 EUR
Mentoring Opportunities
Career development conversations
Urban Sports Club grant 30 EUR
Gym Membership
Monthly NAVIT credit 40 EUR
Legendary Events
Unpaid leave
Special leave for community service
Paid educational leave
Flexible working model
Growth & Insights and Company News
6 month growth
↑ 1%1 year growth
↑ 0%2 year growth
↑ 2%Zenjob, a Berlin, Germany-based staffing marketplace provider, raised $50M in Growth funding.
Zenjob, a Berlin, Germany-based staffing marketplace provider, raised $50M in Growth funding
Zenjob, based in Berlin, has raised a further €5 million in Series A funding bringing the total…