Team Lead Account Management
No salary listed
Mid
Berlin, Germany
HybridHybrid work allows up to two remote days per week; one remote day per week during the first six months.
Sales & Account ManagementAccount Management
About the job
Requirements
- Several years of personal B2B sales experience with a proven track record, including negotiating, closing deals, and owning revenue.
- Experience in key account management or strategic sales with larger enterprise customers.
- Initial leadership experience or clearly demonstrated willingness to lead and develop a sales team.
- Strong negotiation skills for prices, contracts, and annual discussions with decision-makers.
- Willingness to work directly with customers and treat personal customer meetings as a core part of the role.
- Ability to translate personal expertise into concrete, actionable feedback.
- Familiarity with pipeline management, forecasting, customer relationship management (CRM) discipline, and key performance indicator (KPI) reviews.
- Hands-on approach and willingness to contribute during a transformation phase rather than delegate.
- Business-fluent German and good English skills.
Responsibilities
- Manage an active portfolio of strategic enterprise accounts and hold regular customer meetings, online and in person.
- Lead contract and price negotiations and moderate critical negotiation situations.
- Contribute innovative concepts, stay close to the market, and devote approximately 25% of capacity to direct customer business.
- Develop tailored growth and expansion strategies for existing accounts with the team.
- Ensure new customers are systematically onboarded from day one and developed into active booking customers as quickly as possible.
- Monitor the risk portfolio, proactively address churn risks, and resolve them at their source.
- Systematically identify inactive accounts and reactivate them through targeted personal outreach, independently or alongside the team.
- Act as a strategic sparring partner for Account Managers in difficult conversations, annual negotiations, and initial presentations.
- Critically review team customer concepts and proposals, identify gaps, and approve pitches before they reach customers.
- Give immediate, specific feedback on conversation skills, negotiation, concept quality, and prioritization.
- Conduct 1:1s as forward-looking portfolio and pipeline reviews.
- Return team problems with context and strategic framing to help team members solve them independently.
- Develop Account Managers into strategic advisers and commercial portfolio project leads.
- Manage the team using data and results, maintaining sound CRM discipline to support reliable forecasts.
- Investigate structural causes when results fall short and resolve issues step by step.
- Set high quality standards for meeting preparation, concepts, and customer communications, and proactively correct deviations.
- Consolidate market, account, and competitor insights for the wider organization.
- Escalate issues with a considered assessment and concrete solution options.
- Own portfolio strategy, customer prioritization, and account reactivation planning within the assigned vertical.
- Deliver portfolio gross revenue and existing-customer revenue growth through upselling and cross-selling, retention, post-fourth-booking-week conversion, account reactivation, personal customer engagement, and team development outcomes.
Desired Qualifications
- Experience in staffing services, short-term employment, or platform-based business models.
- Experience building or developing sales teams during growth or transformation.
- Knowledge of lifecycle management, segmentation, and modern sales techniques.
About the company
Zenjob is a digital job placement platform in Germany that helps students and part-time workers find and book shifts through a mobile app. Users browse and filter shifts by location or type of work, apply with one click, and receive about half of their gross wage a few days after completing a shift. Partner companies post available shifts, and Zenjob earns revenue by charging them a fee for each successful placement, while job seekers access the service for free. The platform operates in more than 39 German cities and serves both job seekers and businesses needing temporary staff. Compared with traditional job hunting, Zenjob streamlines the process by eliminating lengthy applications and scheduling, offering immediate, on-demand access to flexible work. The company's goal is to simplify earning side income and connect students and other part-time workers with temporary staffing needs through an easy-to-use app.
Company Size
201-500
Company Stage
Series D
Total Funding
$105.3M
Headquarters
Berlin, Germany
Founded
2015
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Simplify's Take
What believers are saying
- Zenjob reported over 50,000 verified students and over 3,000 corporate customers in June 2026.
- Zenjob's average shift fulfilment rate exceeded 90% in 2026.
- Zenjob launched GOOD WORK branding in July 2025, strengthening employer and worker positioning.
What critics are saying
- Zenjob's employee count fell from 600 in Q2 2025 to 496 in 2026.
- Zenjob exited Dutch activities in 2023, signaling limited international expansion traction.
- Competitors can copy app-based shift booking; 2025's 16 job postings show slower scaling.
What makes Zenjob unique
- Zenjob's 2026 AI matching and same-day staffing beat traditional agencies.
- Zenjob serves exclusively enrolled students, creating a focused, regulated talent pool.
- Zenjob's digital workflow handles contracts, time tracking, and invoicing entirely online.
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Benefits
- Vacation: 28 days paid vacation
- Hybrid Work Options
- Remote Work Options
- Dog-lover
- Personal growth
- Annual training budget 750 EUR
- Mentoring Opportunities
- Career development conversations
- Urban Sports Club grant 30 EUR
- Gym Membership
- Monthly NAVIT credit 40 EUR
- Legendary Events