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Zenjob

Mobile app for flexible part-time jobs

Team Lead Enterprise Account Management

Account ManagementConfirmed live in the last 24 hours
Full-timeBerlin, GermanyNo salary listed

About the Job

Requirements

  • Several years of personal B2B sales experience with a demonstrated track record of negotiating, closing deals, and owning revenue.
  • Experience in key account management or strategic sales with larger enterprise customers.
  • Initial leadership experience or a clearly demonstrated readiness to lead and develop a sales team.
  • Strong negotiation skills with prices, contracts, and annual discussions at decision-maker level.
  • Enjoy working directly with customers and consider personal customer meetings a core part of the role.
  • Ability to turn personal expertise into concrete, actionable coaching feedback.
  • Familiarity with pipeline management, forecasting, CRM discipline, and KPI reviews.
  • Hands-on mindset and willingness to contribute directly during a transformation phase rather than delegate.
  • Fluent German and good English.

Responsibilities

  • Manage an active personal portfolio of strategic enterprise accounts and regularly hold customer meetings online and in person.
  • Lead contract and pricing negotiations and moderate challenging negotiation situations.
  • Contribute innovative concepts, stay close to the market, and devote about 25% of capacity to direct customer business.
  • Develop tailored growth and expansion strategies for existing accounts together with the team.
  • Ensure new customers are systematically onboarded from day one and developed into active booking customers as quickly as possible.
  • Monitor portfolio risks, proactively address cancellation risks, and resolve issues at their source.
  • Systematically identify inactive accounts and reactivate them through targeted personal outreach, independently or alongside the team.
  • Act as a strategic sounding board for Account Managers in challenging conversations, annual negotiations, and initial presentations, coaching them as a peer.
  • Critically review customer concepts and team proposals, identify gaps, and approve pitches before they reach customers.
  • Give daily, immediate, concrete feedback on conversations, negotiation, concept quality, and prioritization.
  • Conduct forward-looking one-to-one portfolio and pipeline reviews rather than retrospective status updates.
  • Return team problems with context and strategic framing to encourage team members to solve them independently.
  • Develop Account Managers into strategic advisors and commercial project leads for their portfolios.
  • Steer the team based on data and results, using disciplined CRM practices to support reliable forecasts.
  • Investigate structural causes when results are below target and resolve underlying issues step by step.
  • Set high quality standards for meeting preparation, concepts, and customer communication, and proactively correct deviations.
  • Consolidate and share market, account, and competitor insights across the organization.
  • Escalate issues only with a considered assessment and concrete solution options.
  • Independently determine portfolio strategy, customer prioritization, and reactivation planning within the assigned vertical.

Desired Qualifications

  • Experience in staffing services, short-term employment, or platform-based business models.
  • Experience building or developing sales teams during periods of growth or change.
  • Knowledge of lifecycle management, segmentation, and modern sales techniques.

About the Company

Zenjob

Mobile app for flexible part-time jobs

Zenjob is a digital job placement platform in Germany that helps students and part-time workers find and book shifts through a mobile app. Users browse and filter shifts by location or type of work, apply with one click, and receive about half of their gross wage a few days after completing a shift. Partner companies post available shifts, and Zenjob earns revenue by charging them a fee for each successful placement, while job seekers access the service for free. The platform operates in more than 39 German cities and serves both job seekers and businesses needing temporary staff. Compared with traditional job hunting, Zenjob streamlines the process by eliminating lengthy applications and scheduling, offering immediate, on-demand access to flexible work. The company's goal is to simplify earning side income and connect students and other part-time workers with temporary staffing needs through an easy-to-use app.

Company size
201-500
Company stage
Series D
Total funding
$105.3M
Headquarters
Berlin, Germany
Founded
2015

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