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Evonik

Global specialty chemicals manufacturer and supplier

Technical Expert Decorative Coatings - Market

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeAllentown, PA, USANo salary listed

About the Job

Requirements

  • A Master's or Ph.D. degree in Chemistry, Chemical Engineering, or a related science is required.
  • Approximately five years of experience in the chemical industry supporting customers and developing new additives or resins used in coatings applications is required.
  • Approximately five years of experience managing new product development projects and supervising the technical work of others is required.
  • A solid understanding of the chemical structure-property relationships that determine how surfactants, dispersants, and other additives work, and the ability to recommend additives to solve specific problems or achieve desired effects, is required.
  • Experience providing technical support and training to customers and distributors, and managing internal Research and Development, Applied Technology, Marketing, and Sales stakeholders, is required.
  • Strong leadership and project management skills to build support for, plan, organize, and execute projects and strategies are required.
  • The ability to work effectively across regions, functions, and business lines is required.
  • The ability to operate effectively within a complex matrixed organization with multiple stakeholders is required.
  • Fluency in English and strong verbal and written communication skills are required.

Responsibilities

  • Serve as the primary technical contact for Decorative Coatings customers in North America, demonstrating innovation and technical service competence across Architectural Coatings, Pigment Concentrates, Wood Coatings, Flooring, and other Decorative Coatings applications as needed.
  • Collaborate with the market and customers across North America through on-site visits, conference presentations, events, seminars, and virtual engagements.
  • Represent Business Line CAD and the Decorative Coatings Market Segment as a technical expert and primary contact for technical inquiries from Architectural Coatings customers.
  • Identify opportunities for TSRs and collaborate with the regional ART Head, laboratory teams, Quality Control, and Complaint Management to resolve customer complaints and identify technical solutions.
  • Implement product and process development ideas through I2P projects in partnership with the regional ART Head, Research, Development and Innovation, other Market Segments, and Product Lines.
  • Identify work to support new product development projects and supervise scientists or technicians executing that work; file patent applications as appropriate.
  • Follow up with North American customers to understand the performance of experimental products in their formulations.
  • Document and statistically validate experimental results with the team manager, laboratory team, and internal and external stakeholders; prepare publications and promotional materials with Marketing when required, including factsheets, articles, launch presentations, and COATINO® campus content.
  • Participate actively on the Americas Decorative Coatings Market Segment Team, align work with global and regional strategies, and execute market-oriented application development and innovation activities across market sub-segments as needed.
  • Monitor market trends, competitive activities, and technology developments, recommend benchmarking initiatives, and translate customer and market needs into product and process development ideas.
  • Participate in and, when appropriate, lead internal expert committees such as the Center of Excellence for Architectural Coatings; expand technical expertise, share information globally, support internal training, and transfer knowledge about additives and formulations to colleagues.
  • Comply with North American regional and Allentown site Environmental, Health, Safety and Quality measures and requirements.
  • Support the team manager, Senior Scientists, and Scientists in creating Safe Work Practices and Class A and B Design Hazard Reviews by participating in safety assessments and Design Hazard Review teams for supervised projects; ensure hazards and regulatory compliance of materials and processes are assessed and communicated.
  • Serve on an Allentown site Safety@Evonik subcommittee and develop and deliver safety meeting materials.
  • Update technical data sheets and product information on the Coating Additives website.
  • Lead product quality assessments when required in response to product quality complaints or to qualify samples before production changes, and supervise a Scientist conducting any required laboratory evaluations.

About the Company

Evonik

Global specialty chemicals manufacturer and supplier

Evonik is a global specialty chemicals company that makes high-value ingredients used in everyday products, such as cars, footwear, and animal feed. Its products are designed to enhance performance by providing tailored chemical solutions across multiple industries and applications. Evonik operates in more than 100 countries, producing specialty chemicals through advanced formulations and manufacturing processes that meet specific customer needs. The company differentiates itself by its focused strategy on high-margin specialty chemicals after restructuring, its large, multinational manufacturing footprint, and ongoing efficiency-improvement efforts that paused major acquisitions through 2027 to prioritize internal transformation. The goal is to strengthen its leadership in specialty chemicals and sustain profitable growth by delivering specialized ingredients and performance materials while improving operational efficiency.

Company size
10,001+
Company stage
IPO
Headquarters
Essen, Germany
Founded
2007

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