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Max Mara Fashion Group

Designs, manufactures, and retails luxury fashion

Store Manager

Retail Store ManagementPosted on Nov 11
Full-timeMilan, Metropolitan City of Milan, Italy€35.5k /yrIn-person

About the Job

Requirements

  • Strong knowledge of English.
  • Previous experience in managerial roles within structured fashion companies.
  • Proactivity, energy, and results orientation.
  • Affinity with the digital world.
  • Empathy and ability to engage customers.

Responsibilities

  • Maximize sales while meeting company standards by leading, motivating, and developing shop-floor staff.
  • Protect the brand image and ensure excellent service standards focused on customer loyalty.
  • Monitor store performance through analysis of individual and store key performance indicators to achieve objectives set by Retail Management.
  • Lead, motivate, and train the team in line with company values, develop each employee's potential, and ensure effective internal communication.
  • Organize staff shifts and plan activities according to store needs, optimizing task allocation.

About the Company

Max Mara Fashion Group

Designs, manufactures, and retails luxury fashion

Max Mara Fashion Group designs, manufactures, and sells luxury ready-to-wear across its brands including Max Mara, Sportmax, Marella, and Marina Rinaldi. It uses a vertically integrated model, controlling design, production, and distribution to ensure high craftsmanship through its own stores and e-commerce. The group operates globally in 105+ countries with over 5,500 employees, and emphasizes personalized customer service to build loyalty. Its goal is to maintain its luxury reputation by balancing traditional craftsmanship with responsive, customer-focused retail across multiple markets.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Reggio nell'Emilia, Italy
Founded
1951

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