The employee must be able to work outdoors in a variety of weather conditions, including cold temperatures, and lift or move up to 50 pounds.
The employee must be able to use their hands and fingers, reach, walk and stand for extended periods, and talk, hear, and see to operate equipment, communicate, and monitor facility conditions.
The employee may need to climb, balance, stoop, kneel, crouch, push, pull, and work on or around ice surfaces and in cold temperatures for extended periods.
The employee must complete a physical exam that includes a drug screening if required by the selection process.
Responsibilities
Oversee daily operations of the Fire and Ice Depot District during assigned shifts and serve as the primary on-site contact during operating hours.
Provide day-to-day direction, assignments, oversight, and support to part-time staff, including rink attendants and skate instructors, and monitor their adherence to City policies, facility procedures, and safety protocols.
Perform opening and closing procedures, including facility checks, securing designated areas, and completing required reporting.
Handle customer inquiries, complaints, and incidents professionally and promptly, provide customer service, and assist guests with questions or concerns.
Enforce facility rules and safety protocols.
Operate the ice resurfacer to maintain a smooth, safe, high-quality ice surface; monitor ice conditions and adjust the resurfacing schedule to facility use and conditions.
Inspect and perform routine operator maintenance on ice resurfacing equipment, including fueling, blade checks, water-level checks, and other required checks; promptly report mechanical issues or safety concerns to a supervisor.
Assist with rink equipment and supplies and ensure proper storage and care of ice maintenance equipment.
Oversee and assist with facility cleanliness and upkeep, including trash removal and restroom checks.
Monitor and assist with snow and ice removal from designated walkways and surrounding facility areas.
Support special events, rentals, and programming as needed.
Coordinate with City maintenance staff or approved vendors about equipment or facility issues.
Respond to emergencies in accordance with City procedures.
Perform other duties as assigned by supervisors.
Desired Qualifications
Previous experience operating an ice resurfacing machine (Zamboni) or similar equipment is preferred; training may be provided.
Strong attention to detail and safety.
Willingness to work evenings, weekends, holidays, and flexible shifts; hours will vary.
GENERAL PURPOSE:
The Ice Resurfacer Operator/Site Supervisor is responsible for overseeing daily operations of the Fire and Ice Depot District during assigned shifts, ensuring a safe, clean, welcoming, and efficiently operated facility. This position operates and maintains the ice resurfacing machine to maintain a high-quality ice surface for public skating, programs, and special events. The position provides day-to-day direction and support to part-time staff, assists with customer service, facility operations, safety, opening and closing procedures, and serves as the primary on-site contact during assigned operating hours.
SUPERVISION RECEIVED: Works under the supervision of the Parks and Programs Coordinator
SUPERVISION EXERCISED: Provides day-to-day direction, oversight, and support to part-time Fire & Ice staff, including Ice Rink Attendants and skate instructors.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Site Supervision & Daily Operations
Supervise and support daily operations of the Fire and Ice Depot District during assigned shifts.
Provide day-to-day direction, assignments, and support to part-time staff.
Serve as the primary on-site contact during assigned operating hours.
Perform assigned opening and closing procedures, including facility checks, securing designated areas, and completing required reporting.
Handle customer inquiries, complaints, and incidents in a professional and timely manner.
Enforce facility rules and safety protocols.
Provide excellent customer service to guests and assist with questions or concerns.
Monitor staff activities during assigned shifts to ensure established City policies, facility procedures, and safety protocols are followed.
Ice Resurfacing & Ice Operations
Operate the ice resurfacer to maintain a smooth, safe, and high-quality ice surface.
Monitor ice conditions and adjust resurfacing schedule based on facility use and ice conditions.
Perform daily inspections and routine operator maintenance of the ice resurfacing equipment, including fueling, blade checks, water levels, and other required checks.
Report mechanical issues or safety concerns to supervisor promptly.
Assist with maintaining rink equipment and supplies.
Ensure proper storage and care of ice maintenance equipment.
Facility Maintenance & Safety
Oversee and assist with cleanliness of the facility, including trash removal, restroom checks, and general facility upkeep.
Monitor and assist with snow and ice removal from designated walkways and surrounding facility areas.
Support special events, rentals, and programming as needed.
Coordinate with City maintenance staff or approved vendors regarding equipment or facility issues.
Respond to emergencies in accordance with City procedures.
Perform other duties as assigned by supervisors.
DESIRED MINIMUM QUALIFICATIONS
Must be at least 18 years old.
Valid driver’s license required.
Previous experience operating an ice resurfacing machine (Zamboni) or similar equipment preferred; training may be provided.
Ability to remain alert, responsible, and professional in an outdoor, fast-paced environment.
Comfortable working outdoors in a variety of weather conditions, including cold temperatures, and able to lift or move up to 50 pounds.
Strong attention to detail and safety.
Willingness to work evenings, weekends, holidays, and flexible shifts. Hours will vary.
PHYSICAL DEMANDS:
While performing the duties of this job, the employee is regularly required to use their hands and fingers and reach with their hands and arms to operate an ice resurfacing machine and perform other duties. The employee is frequently required to walk and stand for extended periods. The employee must be able to talk, hear, and see in order to communicate with staff and guests and monitor facility conditions. The employee may occasionally be required to climb, balance, stoop, kneel, crouch, push, pull, and lift or move equipment and supplies weighing up to 50 pounds. The employee may be required to work on or around ice surfaces and in cold temperatures for extended periods of time.
WORK ENVIRONMENT:
The City of Howell is a drug-free workplace. This position requires working in inclement weather conditions. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or logical assignment to the position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
SELECTION GUIDELINES:
A formal application, a rating of education and experience, an oral interview, a reference check, a physical exam that includes a drug screening, and job-related tests may be required.