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Anthony & Sylvan Pools

Inground pool design, build, renovation, service

Business Transformation Manager

Full-TimeUpdated on 10/20/2026
No salary listed
Senior
Bachelor's
Warminster Township, PA, USA
In Person
Business & StrategyBusiness Operations

About the job

Requirements
  • A Bachelor's degree in Business, Technology, Engineering, Information Systems, or a related field is required; an equivalent combination of education and relevant experience is considered.
  • At least 5 years of experience leading business transformation, digital transformation, technology strategy, consulting, innovation, or related initiatives.
  • Demonstrated ability to develop business cases, investment recommendations, and transformation roadmaps.
  • Demonstrated success leading complex, cross-functional initiatives involving multiple business functions and stakeholders.
  • Strong strategic thinking and ability to translate business needs and emerging technology capabilities into actionable strategies and business value.
  • Experience evaluating emerging technologies, enterprise software platforms, and technology solutions.
  • Strong executive communication, facilitation, and presentation skills to influence senior leaders and drive alignment.
  • Ability to navigate ambiguity, solve complex business problems, and lead transformational change.
  • Ability to work effectively across business and technology functions and influence outcomes without direct authority.
  • Ability to communicate promptly and clearly via phone and computer.
  • Ability to drive or travel between job sites as needed.
  • Ability to leverage AI tools to accelerate analysis, ideation, research, and decision-making; recognize opportunities for AI-enabled transformation; understand agents, copilots, intelligent automation, and emerging AI technologies; incorporate AI into strategy, operating model design, and transformation planning; translate AI capabilities into business outcomes and investment recommendations; and stay current on developments and evaluate their business impact.
Responsibilities
  • Partner with executive leadership to identify and prioritize enterprise transformation opportunities requiring new capabilities, operating models, technologies, governance structures, or ways of working to support long-term growth and competitive advantage.
  • Design future-state business and operating models by defining organizational capabilities, technology ecosystems, governance frameworks, business outcomes, and success measures, and translate strategic opportunities into actionable transformation roadmaps, investment recommendations, and business cases.
  • Drive AI strategy and intelligent enterprise transformation by identifying opportunities to use AI agents, copilots, intelligent automation, and emerging technologies to create new capabilities and reimagine how work is performed across the organization.
  • Partner with technology leaders to shape enterprise technology and AI strategies, including governance and adoption frameworks, investment priorities, technology roadmaps, build-versus-buy decisions, vendor partnerships, and implementation approaches.
  • Evaluate emerging technologies, industry trends, and market developments for opportunities to enhance customer experience, improve business performance, increase scalability, or strengthen competitive position, assessing value, readiness, impact, and long-term sustainability.
  • Lead complex, cross-functional enterprise transformation initiatives by establishing objectives, governance structures, executive decision frameworks, and success metrics; facilitating leadership alignment; and identifying and resolving organizational barriers to execution.
  • Provide executive oversight and visibility into the transformation portfolio by monitoring strategic alignment, progress, risks, opportunities, investment priorities, and expected value realization to ensure initiatives align with enterprise strategy and long-term objectives.
Desired Qualifications
  • Experience with digital transformation programs and/or large-scale technology implementations.
  • Experience with artificial intelligence, intelligent automation, or enterprise AI initiatives.
  • Familiarity with enterprise architecture, operating model design, or business capability frameworks.
  • Management consulting, strategy, innovation, or transformation experience.

About the company

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Anthony & Sylvan Pools

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Anthony & Sylvan Pools designs, builds, renovates, and services inground swimming pools. They work with homeowners nationwide to create custom pool environments, handling the entire process from initial design through construction and ongoing maintenance. Their product is a custom-built concrete or shell-based inground pool, paired with related services such as renovation and regular servicing to keep pools in good condition. The company differentiates itself through a long history (since 1946) and a large track record (over 1 million pools) across the United States, offering end-to-end solutions rather than focusing on a single service or niche. Their goal is to be the premier nationwide provider of inground pools, delivering high-quality designs and comprehensive lifecycle services for homeowners.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Warminster Township, Pennsylvania

Founded

1946

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Simplify Jobs

Simplify's Take

What believers are saying

  • John Owens' 2026 CEO appointment signals a reset after Bonnie Chong's exit.
  • The company still posts 4.33/5 BBB ratings and 25,000-plus reviews, supporting scale.
  • Active hiring and 17 locations show ongoing demand across construction, renovation, and service.

What critics are saying

  • BBB logged 149 complaints in three years; warranty fights keep recurring through 2026.
  • Recent reviews cite delays, poor communication, and unfinished projects, damaging referrals now.
  • Lahoud v. Anthony & Sylvan Pools exposed one-sided contracts, inviting more homeowner challenges.

What makes Anthony & Sylvan Pools unique

  • Founded in 1946, Anthony & Sylvan spans 80 years and one million customers.
  • John Owens joined as CEO in January 2026, adding growth and operations discipline.
  • Erik Waldin became chairman in February 2025, bringing private-equity and construction oversight.

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Benefits

  • Flexible Work Hours

Company News

PR Newswire
Jan 20th, 2026
Anthony & Sylvan Pools names John Owens CEO as company enters 80th year

Anthony & Sylvan Pools has appointed John Owens as chief executive officer as the company enters its 80th year. Interim CEO Alan Walker will transition to chief operations officer. Owens brings three decades of experience from companies including Coca-Cola, Johnson & Johnson, Capital One and ADT, holding roles such as chief marketing officer and chief revenue officer. He was most recently chief revenue officer at Horizon Services. Founded in 1946, Anthony & Sylvan Pools is one of America's largest swimming pool design, construction and renovation companies, having served over one million customers nationwide. Owens holds a Bachelor of Science in Economics from Wharton and an MBA from Northwestern University's Kellogg School of Management.

PR Newswire
Feb 20th, 2025
Erik Waldin Appointed Chairman Of The Board At Anthony Sylvan Pools

WARMINSTER, Pa., Feb. 20, 2025 /PRNewswire/ -- Anthony & Sylvan Pools, the premier residential swimming pool and spa builder, renovator, and service provider in the United States, today announced the appointment of Erik Waldin as Chairman of the Board of Directors.Waldin, who has served on the Anthony & Sylvan Board since 2009, brings extensive experience in real estate, construction, venture capital, and private equity. As Chairman, he will help guide the company's strategic vision and long-term growth."Over the past 15 years, I've had the privilege of witnessing Anthony & Sylvan's continued success and evolution," said Waldin. "I am honored to step into this role at such a pivotal time, as we embrace innovation and remain committed to delivering unparalleled customer satisfaction. Our team is dedicated to reinforcing our legacy as the most trusted pool builder in the nation."Waldin assumes leadership of the Board as Anthony & Sylvan approaches a major milestone – its 80th anniversary in 2026."We are excited to work alongside Erik and our Board to drive long-term, sustainable growth and value for all our stakeholders – customers, shareholders, business partners, and employees," said Bonnie Chong, CEO of Anthony & Sylvan Pools. "His deep understanding of our business and industry will be instrumental as we continue to deliver best-in-class offerings that delight customers across the nation for generations to come."About Anthony & Sylvan PoolsFounded in 1946, Anthony & Sylvan Pools is a leading provider of residential swimming pool and spa design, construction, renovation, and service

PR Newswire
Oct 14th, 2024
Anthony & Sylvan Pools Announces New Board Member

WARMINSTER, Pa., Oct. 14, 2024 /PRNewswire/ - Anthony & Sylvan Pools, the premier residential swimming pool and spa builder, renovator, and service provider in the United States, announced the appointment of Craig Haydamack to its board of directors.

Adweek
Feb 9th, 2023
Revolving Door Roundup Agency Moves: Havas, Spectrum Science, Tombras & More

Anthony & Sylvan Pools selected Light+Co as its integrated brand and performance agency of record.

Yahoo Finance
Dec 12th, 2022
Anthony & Sylvan Pools wins Best of Las Vegas 2022

Bringing home the gold – first place – Anthony & Sylvan received the highest number of votes in its category.