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IHG

Global hotel company

Senior Engineer - Infrastructure Engineering, Platform

System AdministrationUpdated on Nov 12
Full-timeAtlanta, GA, USA$125k - $140k

About the Job

Requirements

  • Deep expertise and hands-on experience with infrastructure such as Active Directory, PKI, IPAM, backup, Nutanix, Windows and Linux operating systems.
  • Expertise in end-to-end automation processes and PowerShell or other scripting languages.
  • Design and build experience with orchestration tools.
  • Deep expertise and hands-on experience with Windows, Linux (RHEL), and golden image automation.
  • Understanding of enterprise storage, backup solutions such as Veeam, virtualization such as Nutanix, hyper-converged systems, networking, cloud platforms such as AWS and GCP, and networking fundamentals including TCP/IP, routing, DNS, VPN, and SMTP.
  • Experience evaluating and integrating AI-driven tools into existing IT infrastructure workflows to optimize operational efficiency and enhance automated processes.
  • Proven ability to lead infrastructure projects from design through deployment.
  • Experience building and managing physical infrastructure in on-premises or hybrid environments.
  • Experience providing technical guidance to external vendors and partners.
  • Ability to communicate complex technical concepts to technical and non-technical audiences.
  • Skills in communication, documentation, and mentoring others.
  • Industry certifications such as Microsoft, Nutanix, VMware, or backup/storage solution certifications are a plus.

Responsibilities

  • Design, engineer, implement, deploy, document, test, and perform ongoing capacity planning for infrastructure solutions, including hardware, software, and systems configuration solutions.
  • Think strategically, drive long-term infrastructure improvements, influence technical roadmap decisions, and handle critical company-wide outages.
  • Design, build, and maintain highly available and scalable distributed systems.
  • Define Service Level Indicators (SLIs) and Service Level Objectives (SLOs) to measure and ensure system health.
  • Architect and optimize end-to-end CI/CD pipelines for rapid, safe, and repeatable software delivery.
  • Write code and automation scripts using languages such as Python, PowerShell, or Java to reduce manual repetitive work and improve efficiency and system reliability.
  • Correlate and troubleshoot complex issues across diverse platforms, serving as the final escalation point for high-impact technical challenges and using command-line tools and interactive shells to resolve deep-system anomalies.
  • Serve as the technical lead for hybrid infrastructure and manage the full lifecycle of on-premises and cloud-based resources.
  • Develop the strategic roadmap for monitoring and observability across the hybrid environment.
  • Analyze system resource usage to forecast and manage capacity, ensuring systems can handle traffic growth.
  • Mentor junior team members, conduct code reviews, and promote SRE best practices across the organization.
  • Maintain a high-security baseline for platform services and ensure applicable compliance with SOC 2, PCI-DSS, or CIS Benchmarks.
  • Conduct regular security audits, manage encryption protocols, and ensure infrastructure follows the principle of least privilege.
  • Create and update technical documentation, standards, and procedures to support consistency and knowledge sharing.
  • Travel up to 10% as needed.

Desired Qualifications

  • Industry certifications such as Microsoft, Nutanix, VMware, or backup/storage solution certifications.

About the Company

IHG

Global hotel company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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