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Sutter Health

Not-for-profit integrated healthcare network managing hospitals

Manager – Laboratory Services

Diagnostics & Laboratory ProfessionalsConfirmed live in the last 24 hours
Full-timeTracy, CA, USA$150.3k - $240.5k /yrIn-person

About the Job

Requirements

  • A bachelor's degree in Biology, Clinical Laboratory Science, or a healthcare-related field, or equivalent education or experience.
  • A Licensed Clinical Lab Scientist (CLSL) license.
  • Eight years of recent relevant experience.
  • A solid understanding of operations and workflows and how departmental processes and workflows affect other departments.
  • Understanding of business and operational requirements.
  • Leadership skills, including team building, coaching, and mentoring, with the ability to motivate and engage others.
  • Clinical proficiency and knowledge to plan and coordinate patient care consistent with applicable laws, standards, and regulations.
  • Working knowledge and thorough understanding of state, federal, local, and accreditation standards and requirements as they relate to operations and the organization, with the ability to interpret and implement them.
  • Understanding of the healthcare financial environment.
  • Ability to develop and manage a budget.
  • Understanding of age-specific needs when providing care to the patient population served.
  • Tactical and analytical thinking and planning skills, including the ability to develop plans, identify obstacles, and resolve operational issues.
  • Knowledge of emerging trends and their impact on operations.
  • Ability to build effective working partnerships with employees, peers, and leaders to achieve business objectives.
  • Ability to handle confidential and sensitive issues.
  • Verbal and written communication and interpersonal skills.
  • Ability to handle difficult circumstances and make sound business decisions with little direction.
  • Ability to work in a dynamic, fast-paced environment with changing business priorities.
  • Organizational and time-management skills, including the ability to prioritize multiple projects while delivering quality service and achieving business results.
  • Customer-service focus in decisions and actions.
  • Ability to work with a diverse population while respecting cultural and linguistic differences and fostering an inclusive work environment.
  • Working knowledge of wage and hour laws.
  • Ability to use essential software and applications associated with the role's duties and responsibilities.

Responsibilities

  • Manage and provide operational leadership for inpatient and/or outpatient laboratory services, potentially overseeing one or more teams supporting patient care.
  • Plan and organize 24/7 operations, acquiring and deploying resources to ensure effective and efficient laboratory services in accordance with applicable laws, standards, and regulations.
  • Develop and administer protocols, procedures, and practices to ensure compliance with department, affiliate, operating-unit, system, and external-agency requirements.
  • Recruit, hire, and maintain ongoing performance accountability for laboratory employees.
  • Oversee, and potentially directly supervise, day-to-day laboratory operations; integrate and coordinate the laboratory team and affiliate operations to provide laboratory services effectively and efficiently.
  • Prioritize work and resolve operational issues and problems.
  • Provide local oversight of, and potentially complete, quality-related activities, including personnel training and competency assessment; equipment installation, verification, and maintenance; test-system quality control; non-conforming event management; customer satisfaction; laboratory licensure and accreditation; and continual process improvement.
  • Establish and manage capital and operational budgets to achieve financial targets through effective use of personnel, resources, and supplies.

About the Company

Sutter Health

Not-for-profit integrated healthcare network managing hospitals

Sutter Health is a not-for-profit, integrated healthcare network serving Northern California. It operates a broad system of medical facilities—including hospitals, outpatient centers, and research institutes—to provide care for everything from routine checkups to complex surgeries. The network uses digital health tools and conducts clinical research to improve patient outcomes, and it reinvests earnings back into community health initiatives, medical research, and facility improvements. Revenue comes from patient services, insurance reimbursements, and government health programs. Its goal is to deliver high-quality, patient-centered care while expanding preventive care and wellness programs to improve long-term community health.

Company size
10,001+
Company stage
Grant
Total funding
$4.2M
Headquarters
Sacramento, CA
Founded
1981

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