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Northeastern University

Research university in Boston, MA

Residence Director

Full-TimeUpdated on 10/23/2026
$48.6k - $66.8k
Mid
Bachelor's, Master's
Boston, MA, USA
In PersonLive-in role; the provided on-campus apartment must be the employee’s primary residence, with high visibility in assigned residential areas.
EducationSchool Leadership & Administration

About the job

Requirements
  • A Bachelor’s degree or equivalent acquired skills and knowledge is normally required.
  • At least 2 years of experience in student life, community engagement, or a related field is required.
  • Student supervision experience is required.
  • Strong interpersonal and communication skills are required.
  • Crisis management ability is required.
  • Event planning experience is required.
  • A commitment to belonging and inclusion is required.
  • The employee must live in the provided on-campus apartment as their primary residence and maintain high visibility in assigned residential areas.
  • The role requires participation in an on-call rotation and work during untraditional hours, including evenings and weekends.
Responsibilities
  • Organize and facilitate events, programs, and activities that foster community engagement and student belonging.
  • Develop and implement leadership training and development programs for student leaders and mentors in conjunction with campus partners.
  • Serve as a hearing officer by holding administrative hearings regarding alleged policy violations, adjudicating cases, assigning sanctions, and making referrals when necessary.
  • Serve in a scheduled on-call rotation to respond to student emergencies and crises, providing immediate support and intervention.
  • Mediate conflicts between students by facilitating discussions to resolve disputes and promote an inclusive and supportive living environment.
  • Collect and analyze student feedback to improve community engagement efforts and address student needs.
  • Supervise a team of Resident Assistants.
  • Assist in managing budgets for community engagement programs and events.
  • Work on special projects and support conferences, orientation, and summer students during the summer.
Desired Qualifications
  • A Master’s degree in Student Affairs, Social Work, Education, or a related field is preferred.

About the company

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Northeastern University

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Northeastern University is a private global research university based in Boston, Massachusetts. It offers undergraduate and graduate programs through the doctorate and is known for integrating experiential learning with education and research.

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