Full-Time

Solutions Engineer

Enterprise

Posted on 2/2/2025

Blackboard

Blackboard

1,001-5,000 employees

Provides educational technology solutions and services

Compensation Overview

$63k - $129kAnnually

+ Sales Compensation

Senior

Remote in USA

Category
Solution Engineering
Sales & Solution Engineering
Required Skills
Sales
Requirements
  • Bachelor’s degree; advanced degree preferred in information technology management, instructional technology, or other education-related field
  • At least 5 years of experience, preferably in a technology focused position within a higher education institution
  • Experience working in a higher education sector, preferably in Enrollment Management, Financial Aid, Student Success, Academic Affairs or Institutional Effectiveness
  • Strong oral and written communication skills
  • Ability to work independently and be self-motivated
  • An understanding of the enterprise architecture, technical infrastructure, and deployment methodologies for academic and administrative platforms
  • Proven ability to craft a solution and develop proposals and RFP responses with appropriate products and services based on client discussions
  • Proven ability to engage effectively at the executive-level
  • Ability to create and maintain strong client relationships utilizing interpersonal skills and a friendly, professional demeanor
  • Excellent presentation skills with a desire to constantly improve
  • Fluency in written and spoken English
Responsibilities
  • Serving as a presales expert in our solutions including their architecture, functionality, industry application, and deployment methodologies in the Higher Education space
  • Leading thorough discovery discussions with customers to understand both overt and latent pains
  • Crafting alignment between the needs of a broad range of customer constituents (senior administrative staff, students, system administrators, faculty, instructional designers, institutional research, information technology etc.) and the solutions we offer
  • Understanding and being able to effectively communicate the full range of products and services we offer including: Learning systems, Institutional data solutions, Mobile solutions, Digital content, The associated services required for the successful implementation and adoption of the solutions outlined above
  • Understanding the larger company organization and when to bring appropriate resources into the presales process
  • Participating in sales meetings with customers and prospects, presenting the technical, pedagogical, and administrative aspects of how our products, services and/or solutions solve specific customer problems
  • Developing and delivering custom presentations to key decision-makers to address their business issues and needs
  • Expertly leading conversations regarding the value of our solutions in high stakes environments
  • Maintaining Industry, Regulatory, Trends, and Competitive insight to bolster your reputation as a well informed and trusted advisor
  • Delivering exemplary presentations at trade shows, conferences, workshops, webinars, and internal company meetings
  • Demonstrating the ability to deliver the technical features, competitive advantages, and business benefits of our technology
  • Setting up product presentations and evaluation environments and overseeing evaluation process
Desired Qualifications
  • Experience with Anthology solutions
  • Experience tracking customer information in a CRM solution
  • Salesforce.com experience

Blackboard provides educational technology solutions that enhance the learning experience for students, educators, and institutions. Its main product is the Learning Management System (LMS) called Blackboard Learn, which allows educators to create and manage course content, track student progress, and facilitate communication. Blackboard also offers data and reporting platforms that integrate various data sources to provide actionable insights and analytics for educational institutions. This helps schools and universities make informed decisions to improve student outcomes and operational efficiency. Unlike many competitors, Blackboard operates on a subscription-based model, ensuring a steady revenue stream while allowing for continuous investment in product development and customer support. The company's goal is to create a world of learning without boundaries, empowering educators and learners to achieve their goals.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

Washington, District of Columbia

Founded

1997

Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for hybrid learning boosts adoption of Blackboard's LMS offerings.
  • Interest in personalized learning experiences aligns with Blackboard's AI-driven capabilities.
  • Micro-credentialing trends offer expansion opportunities in corporate training and lifelong learning.

What critics are saying

  • Increased competition from Class Technologies may lead to strategic misalignments.
  • Rapid LMS market growth could attract new entrants, eroding Blackboard's market share.
  • Relocation to Reston may increase operational costs and competition for local talent.

What makes Blackboard unique

  • Blackboard offers a comprehensive suite of products for diverse educational needs.
  • The company integrates AI-driven analytics to enhance personalized learning experiences.
  • Blackboard's solutions support the entire learning lifecycle, from K-12 to corporate training.

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Benefits

Remote Work Options

Company News

Anthology
Jan 25th, 2024
Anthology Earns Top Honors for AI and Data-Driven Innovations in the 2023 Campus Technology New Product Awards

Blackboard Learn was awarded gold in the Learning Management System category.

Market Research Blog
Dec 7th, 2023
Learning Management System (LMS) Market Set for 18% CAGR, Expected to Hit US$ 98.5 Billion by 2032

In October 2020, Blackboard launched Blackboard Reach, its new solution for K-12 institutes.

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Companies such as Volkswagen Group of America, StarKist Co., Rolls-Royce North America, and Blackboard Inc., have recently moved their HQs to Reston to capitalize on all that the area has to offer.

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