Location: Hong Kong SAR
State/Province/City: Hong Kong Island
City: Hong Kong
Business Unit: Store Support Centre (SSC)
Time Type: Full-time
Fulfillment Project Manager (DC & Multi-Carrier Project)
Description & Requirements
- Lead the end-to-end planning and execution of DC and logistics projects, primarily in APAC
- Develop detailed project plans, set milestones, and ensure alignment with regional and global logistics objectives.
- Manage project budgets, timelines, and resources, ensuring adherence to scope and stakeholder requirements.
- Collaborate with cross-functional teams, including operations, IT, finance, and procurement, to ensure successful project delivery.
- Engage with external carriers and logistics providers to ensure seamless project integration and implementation.
- Act as the primary point of contact for internal stakeholders and carriers, providing regular updates on project status and resolving issues as they arise.
- Oversee the implementation of new DC and fulfilment capabilities in our supply chain network, ensuring integration with existing systems (such as TMS and WMS).
- Work closely with carriers to align on service expectations, optimize routes, and improve delivery performance.
- Support performance post-implementation to identify areas for improvement and ensure compliance with service-level agreements (SLAs).
- Identify and mitigate risks associated with multi-carrier logistics operations, including delays, capacity issues, and regulatory compliance challenges.
- Provide regular project updates to senior leadership, highlighting key metrics and any potential risks or deviations from plan
- Value add:
- Experience with 3rd party logistics organizations and project management
- Develop and enhance outbound logistics processes and carrier strategies through technology, automation, and data analytics.
- Lead initiatives to reduce costs, improve delivery times, and enhance service quality for outbound supply chain.
- Work with global and regional teams to ensure consistency in the multi-carrier program in EMEA, APAC and China; sharing best practices and lessons learned.
- At least 5-8 years of Project or Program management experience.
- Experience with WMS (Manhattan), Multicarrier Parcel Engine technology solutions (like Nshift, Centiro) and their delivery and operational support are value add
- Strong understanding of the APAC supply chain landscape, including regulatory requirements and carrier networks.
- Proven experience in carrier negotiations and contract management.
- Demonstrated ability to lead cross-functional teams and manage multiple stakeholders.
- Strong problem-solving skills, with the ability to adapt to rapidly changing environments.
- Excellent communication and interpersonal skills, with fluency in English (additional languages in Chinese, Korean, or Japanese are a plus).
- Project management certification (PMP, PRINCE2) are preferred.
- Preferred familiarity with e-commerce logistics and last-mile delivery solutions.
- Preferred experience with distribution and logistics program strategy (in APAC, China or EMEA)
- Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
- Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
- Communicates with honesty and kindness, and creates the space for others to do the same.
- Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Fosters connection by putting people first and building trusting relationships.
- Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously.
additional notes
Authorization to work in Hong Kong SAR is required for this role.
beyond the paycheck (benefits & perks)
In-person collaboration and/or office-based work is necessary or important for the role. Work is mainly performed onsite, 4-5 days per week depending on role requirements.
Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.
lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us at[email protected]
. In your email, please include the position title, the location of the position and the nature of your request.
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