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Dialogue

Runs virtual healthcare and wellness programs

Social Worker

Mental & Behavioral HealthUpdated on Nov 14
Part-timeRemote in Canada

About the Job

Requirements

  • A master's degree in mental health or human relations, such as social work, psychoeducation, sexology, occupational therapy, or career counseling.
  • Maintain valid, active membership in the professional order for social workers in the province, such as OTSTCFQ or NSCSW.
  • At least 2 years of relevant mental health experience.
  • Demonstrated proficiency conducting psychosocial assessments and a thorough understanding of mental health disorders and their systemic impacts.
  • Experience or demonstrated comfort delivering high-quality care through telemedicine platforms.
  • Ability to work 8 to 32 hours per week, including a flexible rotation of days, evenings, and weekends.
  • Comfort with modern computer tools.

Responsibilities

  • Conduct virtual sessions for clients experiencing mental health symptoms.
  • Follow up with clients to support progress in their care journey with Dialogue.
  • Provide evidence-based care in a collaborative environment, prioritizing emotional stabilization, safety, and psychosocial resilience.
  • Provide members with practical coping strategies and solution-focused interventions to manage acute stressors and improve daily functioning.
  • Collaborate with internal case managers and clinical teams to provide each member with coordinated, holistic support.
  • Maintain member safety in all clinical interactions and strictly follow ethical standards and crisis protocols.
  • Contribute to evolving care standards and ensure interventions meet high clinical standards.
  • Be responsible for patient safety in member-facing work.

Desired Qualifications

  • Multiple provincial licensure is considered a strong asset.
  • Specific experience in Solution-Focused Brief Therapy is considered a strong asset.
  • Experience with, or affinity for, the single-session counseling model is an asset.
  • A strong affinity for short-term therapy.
  • The opportunity to work autonomously in an innovative, fast-paced health-technology environment is suited to professionals who value clinical excellence and shaping accessible mental health care.

About the Company

Dialogue

Runs virtual healthcare and wellness programs

Dialogue runs virtual healthcare and wellness programs for organizations that fund care for employees, members and their families. Its Integrated Health Platform brings primary care, mental health support, employee assistance and wellness tools into one application. Members use a phone, tablet or computer to request consultations, obtain prescriptions and referrals, and review their individual care plans. Organizations purchase benefit programs for eligible members, with virtual services complemented by selected in-person counselling options. Founded in 2016 and headquartered in Montreal, Quebec, Dialogue operates as a standalone Sun Life company.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Montreal, Canada
Founded
2016

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