Quality Manager

Description

Project Leo is Amazon’s low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we’ve designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity.

Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

2nd Shift
M-F 3 pm - 11:30 pm

As Quality Manager, you will lead a team of quality professionals responsible for incoming, in-process and final quality inspections, with focus on technical quality standards and measurement systems. You will manage quality inspection operations for electronics, mechanical parts and semiconductors, implementing and maintaining inspection processes that meet IPC-A-610, J-STD-001, and GD&T (ASME Y14.5) requirements. You will be responsible for hiring, developing and coaching quality personnel while ensuring technical excellence in inspection methodologies.


Key job responsibilities
• Support safety programs and compliance to ensure a safe work environment
• Lead engineers and technicians within the inspection team, prioritizing work and addressing technical escalations related to measurement systems, inspection methodologies, and quality standards
• Oversee implementation and maintenance of technical quality standards (GD&T, IPC-A-610, J-STD-001) and measurement systems, including development of inspection procedures and acceptance criteria
• Own Material Review Board (MRB) processes, including technical evaluation of non-conforming material, root cause analysis, and implementation of corrective actions
• Drive continuous improvement through Lean and 5S activities, measurement system analysis, and process capability improvements in the inspection areas
• Lead quality system activities including internal audits, document control, training programs, and quality metrics
• Support new product introduction and manufacturing transfer activities by establishing inspection criteria, qualifying measurement systems, and developing inspection work cells
• Partner with engineering teams to provide DFQ (Design for Quality) feedback on inspectability and manufacturing process capability, and implement advanced inspection technologies
• Ensure KPIs are reviewed on a daily, weekly, or monthly basis and perform control and quality analysis on any behaviors/processes that could impact KPIs


A day in the life
This role is a people manager and is the quality leader for Leo inspection center. This role must identify and solve problems within internal fulfillment and manufacturing operations while coaching teams and developing mechanisms to consistently deliver high-quality products.

You will be challenged with solving problems that have never been tackled before at scale. We guarantee that you will get to work some of the smartest people in the industry, learn a lot, have fun and have the chance to positively impact the life of millions of people.


About the team
Leo Quality’s mission is to ensure that our supply chain, manufacturing and launch operations build, deliver and launch high-quality satellite infrastructure that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.

Basic Qualifications

- 5+ years direct management & development of Quality Inspection personnel in an Aerospace. Medical or Automotive manufacturing environment
- 7+ years' experience with inspection processes within aviation/aerospace electronics
- Demonstrated expertise in GD&T (ASME Y14.5), IPC-A-610, and J-STD-001 standards
- Proficient in ISO 9001 / AS9100 / IATF 16949 requirements
- 5+ years' experience with quality concepts/tools/methods such as 8D, DOE, APQP, PPAP, FMEA, Measurement Systems Analysis, SPC
- Experience using Lean Six Sigma tools for process improvement
- Strong skills in leading the problem solving processes with 5 why methodology

Preferred Qualifications

- Bachelor's degree in Engineering or related technical field
- ASQ Certified Quality Engineer (CQE)
- IPC Certified Trainer certification
- Experience with measurement systems analysis and advanced inspection equipment
- 5+ years' experience in technical problem solving and root cause analysis

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.