EdgeConneX

Global edge and hyperscale data centers

Senior Data Center Facility Engineer

Building & Property MaintenanceConfirmed live in the last 24 hours

Full-timeCyberjaya, Selangor, MalaysiaNo salary listed

About the Job

Requirements

Fluency in English and Bahasa Indonesia is required.
Must be able to reach the data center within 30 minutes when called for emergencies.
Strong technical knowledge and operational experience with data center mechanical and electrical systems, including transformers, generators, switchgear, UPS systems, ATS and STS units, RPP units, chillers, CRAC/CRAH units, and fire systems.
Strong technical knowledge of HVAC principles and operations.
Strong written and verbal communication skills for leading teams and coordinating with peers and other disciplines to drive projects and issues to closure.
Ability to prioritize and manage multiple projects and responsibilities.
Ability to meet committed timelines while leveraging input and assistance from peers.
Ability to work effectively with various disciplines and peer groups and cover the range of tasks needed to complete work.
Strong attention to detail.
Strong leadership skills.
Minimum education of degree level in M&E or related technical education, in accordance with local standards.
Relevant M&E training or education.
Completed safety training for operational supervisors.
At least 4 years of relevant work experience in a data center or other mission-critical environment.
At least 2 years of supervisory or lead experience in MEP or a related field, preferably within a data center.

Responsibilities

Ensure safe, effective, and efficient delivery of planned maintenance in accordance with company standards and procedures, using competent contractor and vendor resources and maintaining quality.
Plan and implement customer-requested work in a timely manner and inform customers and company management of work status and details.
Respond to alarms, critical situations, and emergencies during normal working hours in a timely and appropriate manner, communicating clearly and following the emergency response plan.
Keep company management fully informed and briefed on planned and corrective work taking place in the data center.
Plan equipment work according to the Planned Preventive Maintenance Schedule, including a roadmap for approval by the Operations Manager or the nominated person controlling an electrical installation.
Prepare detailed Methods of Procedure for approval by the Operations Manager or the nominated person controlling an electrical installation.
Organize testing of mission-critical equipment on site.
Ensure contractor and vendor work is logged in company systems and follows the approved Method of Procedure.
Ensure contractor and vendor work is completed according to the Method of Procedure, systems function correctly, and the workplace is clean.
Identify ways to raise the quality and efficiency of data center equipment and deliver cost savings without sacrificing quality.
Provide technical leadership during incidents and troubleshooting.
Train new hires on data center installations, operations, maintenance standards, and customer service delivery.
Identify ways to increase energy efficiency without sacrificing site continuity or uptime.
Administer executed work accurately and promptly in accordance with processes and procedures.
Work effectively and efficiently with others within the organization.
Respond promptly to emergencies to ensure safety and operational continuity on site.
Monitor work on site to ensure safety standards are met.
Provide 24/7 on-call support.

Desired Qualifications

Relevant M&E training or education.
At least 2 years of supervisory or lead experience in MEP or a related field, preferably within a data center.

Led by an experienced management team and supported by a strong investor group, including large and experienced institutions and strategic partners, EdgeConneX offers a dynamic, fast-paced work environment where we are bringing flexibility, proximity, power, and connectivity to some of the world’s key businesses. With major offices in Herndon, Denver, and Amsterdam, we have a global footprint and a unified team of employees committed to providing a premier customer experience and delivering the full spectrum of data center solutions, from core to edge, like no other data center provider can do.

Focused on driving innovation and helping our customers define and deliver their own unique vision for the Edge, at any scale, in any market worldwide, for any requirement, we are building tomorrow’s data center infrastructure, today for some of the world’s most demanding Network, Content, and Cloud customers.

Title: Senior Data Center Facility Engineer (Cyberjaya, Malaysia)

In close consultation with Data Center management, the Senior Field Engineer will contribute to the maintenance of the technical installations and infrastructure on the Data Centers of EdgeConneX. This position will be based onsite in Cyberjaya, Malaysia, and report to the Data Center Facility Manager.

Primary Responsibilities

Responsible for ensuring the safe, effective, and efficient delivery of planned maintenance, that meets all EdgeConneX standards and procedures, by leveraging competent contractor/vendor resources with attention to quality.
Plans and implements customer requested work in a timely manner. Ensures that the customer and company management are informed on the status and details of the work.
During normal working hours, responds to alarms, critical situations, and emergencies in a proper and timely manner. Responsible for communicating in a calm and clear manner and in accordance with the emergency response plan.
Ensures that company management is fully informed and briefed on all planned and corrective work occurring in the Data Center.
In concert with the operations:
- Plans work on equipment according to Planned Preventive Maintenance Schedule, including roadmap to be approved by Manager of Operations and/or Nominated person in control of an electrical installation.
- Prepares detailed Method of Procedure to be approved by Operations Manager and/or nominated person in control of an electrical installation.
- Organizes all testing of mission critical equipment on the site.
- Responsible for ensuring that all work being done by contractors/vendors is logged in EdgeConneX systems and is in accordance with the approved Method of Procedure
- Responsible for ensuring that all work being done by contractors/vendors is completed per MOP, systems is functioning, and workplace is clean.
Will take initiative to ensure that quality and efficiency standards are raised for all the equipment in the Data Center. This includes finding ways to delivery cost savings to EdgeConneX without sacrificing quality.
Provide technical leadership during incidents and troubleshooting.
Train new hires on DC installations and operations maintenance and standards, customers service delivery.
Finds ways to increase energy efficiency without sacrificing continuity or uptime of the site.
Administers in a correct and timely manner all executed work in accordance with all process and Procedures.
Works effectively and efficiently with others inside the organization.
In Emergencies, is responsible for the timely response to ensure safety and operational continuity on site.
Is constantly monitoring works on site to ensure that safety standards are met
This job requires 24/7 on-call support.

Knowledge, Skills & Abilities

Fluent in English and Bahasa Indonesia.
Ability to be at the data center location within 30 minutes of being called in for emergencies.
Strong technical knowledge and operational experience of Mechanical and Electrical systems in use in the Data Center environment including transformers, generators, switchgear, UPS systems, ATS & STS units, RPP units, chillers, CRAC/CRAH units and fire systems.
Strong technical knowledge of HVAC principles and operations.
Strong communications, both written and verbal, in leading teams and coordinating with peers and other disciplines on driving projects/issues to closure.
Commitment to organizational excellence and constant awareness to seek opportunities to improve processes/quality of deliverables.
Superb ability to prioritize and manage multiple projects/responsibilities.
Superb ability to meet committed timelines, leveraging assistance/input from peers.
Strong and effective team player in working with various disciplines and peer groups; can cover all gamut of tasks required to ‘getting a job done.’
Strong attention to detail.
Strong leadership skills.

Experience/Education

Education level complied with Local standards minimal a M&E or related technical education at Degree Level at minimum.
Relevant M&E training/education
Past Safety Completed for Operational Supervisors
4+ years of relevant work experience in a data center or other mission critical environment.
2+ years of supervisory/lead experience in MEP or a related field, preferably within a data center

EdgeConneX believes inclusion – of thought, backgrounds and experiences – affects all that we do, from our employees to the solutions we deliver. Our goal is to create an environment where embracing differences helps deepen the lives and work experience of our employees, enhances our innovation and creativity, and enriches our involvement in our communities. EdgeConneX is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or ancestry, physical or mental disability, as well as any other category protected by applicable federal, state, or local laws.

EdgeConneX offers a competitive benefits package.

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About the Company

EdgeConneX

Global edge and hyperscale data centers

EdgeConneX builds and operates data centers ranging from small edge facilities to large hyperscale campuses. It provides purpose-built, build-to-order, and build-to-density options with long-term leases for capacity, power, and connectivity, located near network hubs to cut latency. The company serves cloud, content, gaming, automotive, and technology providers with scalable infrastructure and flexible contracts. Its aim is to grow its global footprint while achieving carbon, waste, and water neutrality by 2030, supported by sustainability-linked financing.

Company size: 501-1,000
Company stage: Growth Equity (Venture Capital)
Total funding: $7.4B
Headquarters: Herndon, VA
Founded: 2009

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