Portfolio Manager Specialist

About Us

Rate of Pay: $75,000-90,000 annual salary

Schedule:  Monday-Friday (8am-5pm)

Hours: 40 hours, exempt

Location: Bend, OR

Properties: Corporate Office

Benefits: Medical, Dental, Vision, Rx, PTO, 11 Paid Holidays, Short- & Long-Term Disability and Life Insurance, Employee Assistance Program. Accident/Cancer Plan, Medical and Dependent Care Flex Benefit

  * Salary is typically hired between minimum and midpoint of salary range depending on experience and any rent benefit adjustments.  

Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values.

Cascade Management’s Service Model is the foundation of everything we do and is expected to be upheld every day you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive.

Essential Functions and Responsibilities

The Portfolio Management Specialist Intern works under the Senior Regional Portfolio Manager for assistance with oversight of properties and support of field staff through reports, notices, tenant and vendor relations, tracking receivables, vacancies, and day-to-day management of site staff.

 Essential Duties and Responsibilities

1. Formulate and manage the operational and capital budget for the portfolio of communities overseen; track and report on the financial performance of the communities; and implement strategies for enhancing the value of the assets with guidance from Senior Regional Portfolio Manager.

2. Assist with the review and approval processes for invoices for properties within portfolio in a timely manner, provide plan for outstanding late invoice payment.

3. Track and reconcile properties’ Accounts Receivables with support from Senior Regional Portfolio Manager to ensure timely collection and notify Accounting of any anomalies.

4. In partnership and guidance of the Senior Regional Portfolio Manager, attend regular meetings with property owners to discuss the property performance and critical areas that need addressing, utilizing a structured meeting with agenda.*

5. Assist with implementation of strategies for achieving high operational performance in the areas of expense management, rent growth, resident retention and service, income generation, and collections.*

6. Aid in the process to recruit, hire, train, and manage the performance of staff under your and your manager’s supervision and take appropriate actions to ensure achievement of performance goals.*

7. Make regular visits to each property site and ensure that the interior and exterior of the community meet Cascade Management safety and appearance standards.*

8. Approve all repairs and operating and maintenance contracts, within delegated contracting and signing authority; manage supplier and vendor performance with Senior Regional Portfolio Manager as final authority.

9. Address maintenance emergencies promptly, responding to after-hours calls.*

10. Ensure quality maintenance of each property through tracked regular preventative maintenance inspections and timely completion of work orders.

11. Ensure Property Management teams adhere to Cascade Management’s policies, processes, procedures and tools, and make recommendations to management if improvements are needed.

12. Ensure compliance with local, state, and federal laws pertaining to the industry, employment, fair housing, and resident/tenant relations.*

13. Review property net occupancy regularly; review and approve invoices for the properties; provide plan for outstanding late invoice payments.*

14. Review and approve site staff timecards.

15. Educate, train, and develop community managers and other site staff within the assigned portfolio on appropriate Cascade Management, Inc. policies and procedures, including, but not limited to reporting requirements, safety procedures, compliance, and owner requests.

16. Work with the marketing department, at the direction of the Portfolio Manager or Senior Portfolio Manager, to develop appropriate plans and marketing strategy in fulfilling vacant units.

17. Communicate with owners, partners, and constituents of the properties under assigned portfolio, under the direction of the PM.

18. Regular and reliable attendance during scheduled hours*

Perform other duties as assigned.

Qualifications and Physical Demands

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High school diploma or general education degree (GED). 3+ years of Community Management experience with 150 units or more required. 2+ years with experience in multiple properties in management position equivalent required. 2+ years of proven increased responsibility and staff oversight required. 3+ years of Tax Credit, HUD and/or affordable housing experience required. Experience in Finance and Budgeting preferred.

Supervisor Responsibilites

May directly supervise between 10 and 50 employees.

Certificates, Licenses, and RegistrationsValid Driver’s License and insurance is required. 

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.

Mathematical Skills 

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Excellent analytical skills and detail oriented.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand, walk, reach with hands and arms, and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.