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All Accor

Global hotel management, franchising, loyalty program

Front Office Agent

Hotel Guest ServicesConfirmed live in the last 24 hours
Full-timeFrankfurt, Germany€2.7k - €2.8k /moIn-person

About the Job

Requirements

  • You have completed a course of training in the hotel business.
  • You have some professional experience.
  • You can speak German and English fluently.
  • You know your way around town and can provide guests with local recommendations.

Responsibilities

  • At the reception, ensure guests are contented and enthusiastic.
  • Remain calm when many guests arrive to check in at the same time.
  • Prepare everything for the shift and leave the Front Office fully cleaned up at the end of the shift.

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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