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SH Hotels & Resorts

Chef de Cuisine

Food & Beverage Operations ManagementUpdated on Nov 13
Full-timeAustin, TX, USANo salary listedIn-person

About the Job

Requirements

  • A post-secondary diploma or degree in a field of study related to the profession, or an equivalent combination of education and experience.
  • At least 3–5 years of similar work experience; the posting also specifies four years of experience in a comparable position and/or an equivalent combination of education and experience.
  • Detailed culinary knowledge and experience leading in a fast-paced environment while prioritizing demands.
  • Familiarity with culinary financial aspects, culinary operating and budgeting systems, and spreadsheets.
  • Prior culinary experience at a quality luxury hotel or restaurant brand.
  • Proficiency in verbal and written English communication.
  • Food handling certification.
  • Ability to lift at least 50 pounds and stand for long periods.
  • Ability to work varying schedules, including holidays, and meet the demands of a 24-hour operation.

Responsibilities

  • Lead daily execution, quality, and performance of assigned kitchen operations, overseeing menu execution, team performance, and culinary functions while maintaining financial discipline, operational excellence, and brand standards.
  • Lead food service operations for assigned outlets, banquets, and culinary functions, ensuring consistency, quality, and brand standards.
  • Own and oversee kitchen operations, including daily service, events, banquets, and special programming.
  • Work hands-on at kitchen stations as needed to maintain culinary quality and standards.
  • Oversee food preparation, production, and presentation across restaurants, in-room dining, banquets, and hotel events.
  • Provide culinary leadership for meetings, weddings, group events, brand activations, and seasonal programming.
  • Collaborate with Sales, Events, and Operations teams to execute banquet menus, event timelines, and special culinary requests.
  • Assist in creating, costing, and executing outlet, banquet, seasonal, and special event menus.
  • Maintain food quality, consistency, and presentation in line with brand and guest expectations.
  • Manage food cost, kitchen labor, inventory, and associated profit-and-loss line items; monitor and control food and labor costs while maintaining quality.
  • Handle daily administration, including scheduling, payroll review and approvals, purchasing, ordering, and inventory control.
  • Ensure staffing levels are appropriate for business forecasts, occupancy, and event volume.
  • Lead, train, develop, and motivate culinary team members and leaders; build an inclusive, high-performance kitchen culture rooted in teamwork, respect, and accountability.
  • Ensure compliance with sanitation, food safety, health department, hotel, company, and safety and security policies, procedures, and standards.
  • Direct sanitation and cleanliness of kitchen facilities, equipment, and storage areas; ensure equipment is maintained and report maintenance needs.
  • Oversee food handling, labeling, storage, rotation, and walk-in cooler organization.
  • Support service recovery and respond proactively to guest feedback and Medallia food quality scores.
  • Communicate expectations and ensure team members understand and execute standards.
  • Participate in departmental meetings, daily briefings, and hotel leadership meetings.
  • Work with the Director of Food & Beverage and Executive Chef to drive continuous improvement.
  • Report maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials.
  • Maintain a clean and professional uniform and personal appearance, protect proprietary information, and embody the company vision, mission, service promise, and brand standards.
  • Perform other reasonable duties assigned by culinary leadership.

Desired Qualifications

  • Bilingual ability is highly preferred.
  • A post-secondary diploma or degree is described as a plus.
  • Strong leadership and strategic planning skills, with a record of improving guest and team member engagement and financial performance.
  • Strong interpersonal, team-member relations, and leadership abilities.
  • Ability to identify and solve problems.
  • Professional business appearance and demeanor aligned with the hotel brand and culture.
  • Ability to adapt to new situations and learn.

About the Company

Company size
Not listed
Company stage
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Total funding
Not listed
Headquarters
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Founded
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