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Flow Control Group

Industrial flow control products distributor

Senior Inside Sales Representative

Account ManagementUpdated on Nov 11
Full-timeJacksonville, FL, USANo salary listed

About the Job

Requirements

  • Professionally related work experience in a distribution or manufacturing environment is preferred.
  • An associate degree or equivalent work experience in a similar industry is preferred.
  • Knowledge of or proficiency in an enterprise resource planning system, third-party portals, and Microsoft Office applications (Outlook, Word, Excel, and PowerPoint) is a plus.
  • Ability to establish priorities, work independently, and proceed with objectives with minimal supervision.
  • Strong organizational, communication, attention-to-detail, and time-management skills.

Responsibilities

  • Serve as the primary point of contact for assigned aerospace customers, manage strategic accounts, and maintain strong customer relationships.
  • Prepare and manage customer quotations, pricing inquiries, and sales orders, ensuring accurate and timely processing.
  • Oversee preparation of vendor purchase orders, identify sales orders without corresponding purchase orders, and coordinate vendor pricing and cost inquiries.
  • Manage a high volume of active sales orders while ensuring accuracy, organization, and consistent follow-through.
  • Monitor open orders, communicate delivery expectations, identify potential delays, and implement appropriate solutions.
  • Coordinate critical orders and expedite activities to support customer production schedules and delivery commitments.
  • Manage customer portals to monitor order status, maintain accurate information, and ensure compliance with customer requirements.
  • Coordinate and maintain required order documentation, including certifications, quality records, and customer-specific requirements.
  • Oversee vendor material returns, including discrepancies and shipping issues, and coordinate corrective actions.
  • Partner with sales representatives to monitor and manage customer inventory levels and support account requirements.
  • Maintain accurate and up-to-date order information in the company's enterprise resource planning system, ensuring data integrity and visibility.
  • Collaborate with purchasing, warehouse, shipping, accounting, and other departments to resolve complex order issues and ensure timely, accurate order fulfillment.

Desired Qualifications

  • Background in purchasing and/or expediting is a plus.

About the Company

Flow Control Group

Industrial flow control products distributor

Flow Control Group distributes flow control, industrial automation, and life sciences products and services across North America, connecting thousands of suppliers with over 10,000 customers. Its offerings include pumps, valves, filtration, controls, air systems, sealing, tubing, hoses, and engineered systems plus services like technical support, maintenance, and calibration. The company differentiates itself through an employee-owned model, a shared-services backbone, broad supplier networks, and allowing acquired brands to keep their autonomy, while growing via acquisitions and strategic e-commerce like Instrumart. Its goal is to expand market reach and capabilities in industrial automation and life sciences by acquiring profitable businesses, scaling operations, and delivering reliable, mission-critical components and services.

Company size
201-500
Company stage
Debt Financing
Total funding
$1.8B
Headquarters
Charlotte, NC
Founded
1968

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