Human Resources Manager

Company Details

2025 Business Insurance Best Places to Work winner, Berkley Southwest offers commercial property and casualty products and services through independent agents in Arizona, Arkansas, New Mexico, Oklahoma and Texas. We maintain a strong local presence in each of our markets, keeping underwriting and support close to the customer. 

Now more than ever, financial strength is critical to a successful, long term insurance relationship. Berkley Southwest is a member company of W. R. Berkley Corporation, a Fortune 500 company, whose insurance company subsidiaries are rated A+ (Superior) by A.M. Best.  #LI-LD1 #LI-HYBRID

The company is an equal opportunity employer.

Responsibilities

Berkley Southwest is seeking a Manager, Human Resources to join their team.  This role is located in our Coppell, TX headquarters on a hybrid basis.

As Manager, Human Resources, you will be a key contributor within the Berkley organization, who partners with the VP of Human Resources and Operating Unit Leadership to support the execution of talent strategies and business initiatives. This role serves as a trusted advisor, providing guidance on key HR functions including recruitment, retention, performance management, talent development, succession planning, compensation, and employee relations.

Responsibilities:

In conjunction with the VP, Human Resources Manager

• Guides and coaches leaders through actions related to formal disciplinary procedures, jointly determines appropriate course of actions; reviews and provides suggestions for performance improvement plans; and ensures legal compliance with aid of VP HR and/or legal counsel when necessary
• Proactively identifies areas for process improvement, innovation, and opportunities for efficiency and synergy
• Partners with management on engagement strategies that improve employee satisfaction, this includes coordination of community or company events, e.g.
• Confers with leaders to identify staffing needs, job specifications, job duties, qualifications, skills and competencies
• Partners with recruiting on internal and external recruitment efforts for all positions
• Partners with the hiring manager to ensure required timely completion of new hire I-9’s; and finds alternative sources to complete new hire’s I-9 for off-site/remote/employees. Updating I-9 verifications in Sterling as required.
• Assists in the development and delivery of management and/or employee training sessions related to strategic initiatives, performance management, employee engagement, succession planning, etc.
• Actively researches, creatively designs and implements effective methods to educate, enhance performance and recognize performance, advising and collaborating on the development and administration of recognition programs with Shared HR Services
• May lead or participate in special and/or cross-functional project teams related to Company strategic initiatives
• Assist in administration and communication of ADA process as needed
• Identifies, evaluates and resolves employee relations issues such as employee complaints, harassment allegations and civil rights complaints with the aid of VP HR and/or legal counsel when necessary
• Conducts, analyzes and reports on trends related to employee relations activities; Reviews exit interviews to analyze reasons for separation and to identify trends
• Assists employees with developing personal strategies or action plans related to the workplace, e.g., career development, performance improvement, peer/manager conflict, communication, etc.

Qualifications

• Bachelor’s degree in human resources, Business Administration, or related field (or equivalent experience).
• Proficiency in HRIS systems and Microsoft Office Suite.
• 5+ years of progressive HR experience
• Proficiency in Workday is highly preferred
• Ability to make decisions incorporating diverse perspectives
• Exceptional oral and written communication skills. Your communication style is flexible to the situation. You communicate clearly and with a purpose
• Calm under pressure. You have excellent organizational skills, integrity, and great follow-through on tasks. You are comfortable challenging norms while working collaboratively with colleagues at all levels of the organization
• You have a strong sense of accountability, fun and adventure
• You have a proven track record of building and maintaining strong business relationships with leadership and employees at large.
• A strong customer service bias. You want to get to yes. You are known for your super responsiveness. You can say no and preserve your relationships.
• Natural curiosity. You love learning how things work and you are always looking for innovative improvements
• Have a firm understanding of the business of the company and its operations—ensuring that guidance is based on business needs as well as employee needs
• Ability to work across the organization to achieve results
• Ability to manage multiple complex projects simultaneously while working under pressure to meet deadlines
• Strong discretion in dealing with highly confidential and sensitive information exhibited at all times
• Excellent presentation and communication skills
• Strong customer orientation including strong interpersonal, communication and consultation skills
• Ability to make decisions incorporating diverse perspectives

Additional Company Details

The Company is an equal employment opportunity employer. Only solicited resumes/candidate profiles that are submitted by a Berkley Preferred Agency Partner that have been requested by Berkley Internal Recruiting to engage in a particular search will be subject to the payment of Agency fees as defined in the formal agency agreement. Any unsolicited resumes/candidate profiles are not subject to payment of the agency fees. The company offers a competitive compensation plan and robust benefits package for full time regular employees. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

Sponsorship Details

Sponsorship not Offered for this Role