Associate Director

Job Description

As an Associate Director in the Innovation Practice Group, your responsibilities and key expectations will include:  

 Client Management

• Provide ideas and thoughtful insights into new ideas and initiatives for clients, showing competency, mastery and consultative skill.  
• Lead and promote strategic conversations and meetings with clients, which result in business opportunities  
• Further foster strategic clients’ relationship with the aim to provide impactful solutions to clients’ business issues.  
• Drive overall client satisfaction to achieve high Net Promoter Score (NPS).  

Insights Delivery

• Expertise on the end-to-end processes in market research  
• Translate data to insights, create compelling stories and powerful synthesis of findings to drive high impact business decisions through insightful and actionable recommendations.  
• Actively drive issue-based analyses, build effective analytical presentations and consultative storytelling to clients and present to the clients including C-suite management in a straight-forward way.  

 Team Management  

• Inspiring the team and building good team culture with active engagement in driving team spirit.  
• Actively seek opportunities to create team diversity in background, opinion, and mindset.  
• Establish an open culture in which team members are challenged but treated with respect and rewarded as appropriate.  
• Good team resource management leading to on-time delivery & meeting quality expectations.  
• Assess, manage and develop talents including setting performance objectives and provide on-going feedback.  

Business Focus  

• Be accountable for the team's financial KPIs (both revenue and margin); continuously monitor actual versus budgeted performance and make interventions if needed.  
• Be current with the latest developments in market research and constantly suggest refinements to current processes and approaches.  
• Be an active business developer in generating opportunities with both new and existing clients  
• Fluency in financial processes and in compliance with Nielsen IQ financial strategy and KPIs.  

Qualifications

• Post Graduate degree in Business, Marketing, Social Sciences or related fields.  
• Minimum 8 years of Primary Quantitative research experience
• Working knowledge of the FMCG vertical preferred 
• Good understanding of Product/Concept Testing studies along with Custom research is a must.
• Experience in managing people/team (minimum 3 years).  
• Experience in managing a high volume of complex quantitative research studies under tight budgets and schedules.  
• Proven track record to positively impact client outcomes and ability to influence clients.  
• Excellent verbal and written communication skills including presenting to C-Suite clients.  
• Intellectually curious, critical thinkers and impact driven.  
• Can-do attitude, with a reputation for providing clarity and creating positive energy.  
• Highly collaborative, open to novel ideas and can build strong relationships with external clients and internal business partners.  

Qualifications