Full-Time
Technology Support Engineer
Network Infrastructure
Updated on 9/3/2026
Accenture
10,001+ employees
Global professional services and technology consulting
No salary listed
Bengaluru, Karnataka, India
In Person
Bachelor's
 IT Operations (1) |
|---|
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- A minimum of 5 years of experience is required.
- Six to eight years of hands-on experience in enterprise network infrastructure is required.
- Strong experience in network implementation and migration projects is required.
- Extensive L3 troubleshooting experience is required.
- Experience supporting large-scale enterprise and managed service environments is required.
- Experience working within ITIL-based service management frameworks is required.
- Knowledge of network infrastructures is required.
- Technical expertise in Cisco routing, switching, routers, switches, wireless controllers, and DNA Center is required.
- Technical expertise in Juniper EX, QFX, MX, SRX, and Junos operating system technologies is required.
- Technical expertise in Aruba Central, Aruba Mobility Controllers, Aruba Access Points, and Aruba WLAN management is required.
- Knowledge of BGP, OSPF, EIGRP, static routing, route redistribution, VLANs, STP/RSTP/MSTP, EtherChannel, VPC/VSS, port security, and QoS is required.
- Knowledge of wireless technologies including 802.11 a/b/g/n/ac/ax, RF planning, WLAN security, and roaming optimization is required.
- Ability to perform advanced troubleshooting, problem solving, change management, risk assessment, documentation, and high-severity incident management is required.
- Resolve incidents and problems across multiple business system components and ensure operational stability.
- Create and implement Requests for Change and update knowledge base articles to support effective troubleshooting.
- Collaborate with vendors and assist service management teams with issue analysis and resolution.
- Lead implementation of LAN, WAN, WLAN, and data center network solutions.
- Install, configure, and migrate Cisco, Juniper, and Aruba network devices.
- Execute network transformation projects, technology refreshes, and infrastructure upgrades.
- Support SD-WAN, campus, branch, and wireless deployments.
- Develop and validate implementation plans, rollback procedures, and testing strategies.
- Act as an L3 subject matter expert for network incidents and escalations.
- Provide advanced troubleshooting for complex network issues.
- Lead major incident resolution activities and bridge calls.
- Perform root cause analysis and recommend preventive measures.
- Analyze packet captures, logs, and network behavior to identify issues.
- Configure and troubleshoot routing, switching, Juniper, Aruba, and Cisco wireless technologies.
- Support enterprise network security standards and controls, including firewalls and network access control.
- Utilize network monitoring tools and support monitoring, alerting, and capacity planning initiatives.
- Identify recurring issues and automate operational tasks.
- Develop network diagrams, standard operating procedures, runbooks, technical design documents, and root cause analysis reports.
- Mentor junior engineers and provide technical leadership.
- Resolve critical routing and switching outages and lead network implementation and migration activities.
- Perform packet analysis using Wireshark.
- Validate and optimize BGP and OSPF routing.
- Review network designs and architecture changes.
- Conduct root cause analysis and preventive action planning.
- Provide technical guidance to L1/L2 engineers and operations teams.
- SD-WAN operations experience is preferred.
- CCNP Enterprise certification is preferred.
- CCIE Enterprise Infrastructure certification is desirable.
- JNCIS-ENT certification is preferred.
- JNCIP-ENT certification is preferred.
- Aruba Certified Mobility Professional certification is preferred.
- Aruba Certified Design Professional certification is preferred.
- ITIL Foundation certification is preferred.
- Network automation certifications in Ansible or Python are preferred.
Accenture is a global professional services firm that helps companies navigate technology-driven change. It offers strategies and services across consulting, digital, technology, and operations, with a strong emphasis on cloud, artificial intelligence, security, and enterprise reinvention. Accenture works by delivering end-to-end solutions, combining advisory work with implementation, technology platforms, and managed services to transform how organizations operate and compete in today’s digital world. The company differentiates itself through its long history as a dedicated tech-advisory arm that gained independence in 2001, its scale, and its active acquisitions—particularly since 2013—to expand capabilities in digital, cloud, and security. Its goal is to help the world’s largest corporations rethink and reshape their operations to stay ahead of rapid technological shifts.
Company Size
10,001+
Company Stage
IPO
Headquarters
Dublin, Ireland
Founded
1989
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Simplify's Take
What believers are saying
- June 2026 revenue reached $18.7 billion, up 6%, with 17% operating margin.
- Accenture doubled cyber spending to $9 billion, adding $208 million ARR immediately.
- AI services and partner launches, including Radisson and ChatGPT, expand monetizable demand.
What critics are saying
- FY26 revenue guidance fell to 3%-4% local currency growth after June 2026.
- LearnVantage faded by June 2026, signaling failed product focus and shifting priorities.
- DoJ continues investigating Accenture Federal Services, threatening contracts and a prolonged reputational overhang.
What makes Accenture unique
- Accenture Edge targets $240 billion mid-market demand with repeatable enterprise-grade solutions.
- Dragos, runZero, and NetRise create a differentiated OT cybersecurity platform around critical infrastructure.
- Accenture still pairs consulting, cloud, and AI delivery across 770,000 employees worldwide.
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Benefits
Health Insurance
Professional Development Budget
401(k) Retirement Plan
401(k) Company Match
Company News
Accenture is shifting its growth strategy, de-emphasising LearnVantage, a learning and training business it built and promoted heavily in 2024. The company mentioned LearnVantage only once on its June 2026 earnings call, listing it amongst AI enablers rather than highlighting it as a standalone growth driver. Meanwhile, Accenture is redirecting resources toward cybersecurity, which has grown from $700 million in fiscal 2016 to $10 billion in fiscal 2025. The company is acquiring a majority stake in an operational technology security specialist, alongside two smaller firms, combining them into a platform for critical infrastructure. These assets generate $208 million in annual recurring revenue, growing at 48%. Accenture's acquisition budget for fiscal 2026 is approximately $9 billion against $73.1 billion in trailing twelve-month revenue. The company has also launched Accenture Edge, targeting mid-market companies. The stock is down 24.3% over the past year.
Central banks in Asia and Europe are tightening policy, yet cash deposits offer limited returns. This creates opportunities for dividend-focused investors seeking reliable income streams. Three stocks from the Dividend Powerhouses screener currently offer yields above 5% with covered, growing payouts. The screener identifies 1,851 companies with compelling dividend profiles. Accenture, a global consulting and technology services firm, offers a 3.48% yield backed by strong free cash flow. The company generates revenue primarily from Products clients (US$22.3 billion), Health & Public Service (US$14.9 billion), and Financial Services (US$13.8 billion). Its market capitalisation stands at approximately US$111 billion. The firm is reshaping itself for the AI era through acquisitions and partnerships with Google Cloud and ServiceNow. Key risks include whether AI and slower IT spending will reshape consulting economics faster than Accenture can adjust.
Accenture has agreed to acquire COMWARE Co., Ltd., a Tokyo-based provider of end-to-end technology services for mid-market companies.
Accenture has agreed to acquire McCoy, a Dutch SAP transformation partner specialising in mid-market companies. Upon closing, McCoy will join Accenture Edge, the firm's mid-market business serving companies with annual revenues between $300 million and $3 billion. Founded in 2012, McCoy operates from the Netherlands with offices in Spain and the Philippines. The company employs over 380 professionals who design, implement and manage SAP solutions across ERP, data and business applications. McCoy holds SAP Gold Partner status and serves clients in high-tech, manufacturing, public sector, utilities and retail. The acquisition will strengthen Accenture Edge's position in the EMEA mid-market whilst expanding SAP modernisation capabilities in the Netherlands. The deal is subject to regulatory approvals. Financial terms were not disclosed.
Accenture and Automatic Data Processing continue demonstrating steady revenue growth, though at single-digit rates, as both companies explore AI opportunities to expand their service offerings. Accenture, which provides strategy, consulting, technology, and operations services globally, reported an approximately 13% net income margin for the quarter ended May 31, 2026. The company is experiencing significant traction for AI services and targeting a more than $240 billion addressable market with Accenture Edge, offering cybersecurity solutions to mid-sized organisations. Automatic Data Processing, delivering cloud-based human capital management and payroll outsourcing solutions, posted an approximately 18% net income margin for the quarter ended June 30, 2026. The company recently launched a Canadian wage tracking tool. Accenture's quarterly revenue reached $18.7 billion in Q2 2026, whilst Automatic Data Processing reported $5.5 billion for the same period.