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CVS Health

Runs pharmacies, health plans and clinics

Pharmacy Intern

PharmacyConfirmed live in the last 24 hours
InternshipMesa, AZ, USA$21.25 - $25

About the Job

Requirements

  • Be accepted into, or actively enrolled in, an ACPE-accredited college or school of pharmacy.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Maintain regular and predictable attendance, including nights and weekends.
  • Complete required training within the designated timeframe.
  • Concentrate on tasks over time and pivot quickly between tasks to meet patient and business needs.
  • Confirm prescription information and label accuracy to ensure patient safety.
  • Look for ways to help people and respond appropriately to patients’ reactions.
  • Use verbal and written communication to interact with patients and colleagues, and use active listening to understand others, ask questions appropriately, and avoid interrupting inappropriately.
  • Use mathematics to calculate quantities such as tablets to dispense, days’ supply, and the number of bottles needed to fill a prescription.
  • Identify challenging patient or colleague interactions and choose an appropriate course of action.
  • Meet the physical demands of the role, including remaining upright for extended periods; lifting, scanning, and bagging items; reaching, stretching, and repetitive finger movements; positioning hands and arms; adjusting machines precisely; stooping and moving items between low and high positions; and performing close-visual-acuity tasks such as transcription, viewing a computer terminal, and inspecting small parts.
  • Occasionally lift up to 20 pounds or exert up to 20 pounds of force, frequently lift up to 10 pounds or exert up to 10 pounds of force, and consistently exert negligible force to move objects.
  • Accurately convey detailed or important spoken instructions and receive detailed information through oral communication.
  • Complete any additional tasks as directed by a supervisor or manager.

Responsibilities

  • Complete a comprehensive training roadmap focused on Key Learning Experiences that build pharmacy-related aptitude and responsibility.
  • Follow company standard operating procedures at each workstation to help pharmacists and technicians manage and improve patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Create positive patient experiences by providing empathetic and personalized service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
  • Offer counseling, answer medical questions, and solicit patient medical history when appropriate under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Seek opportunities to expand clinical and technical knowledge to better assist patients, and contribute to a safe, inclusive, and engaging team environment.
  • Travel voluntarily to stores in the market to work shifts as needed by the business.
  • Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and company policies and procedures, including requirements for controlled-substance dispensing and recordkeeping and patient privacy and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where allowed by law and supported by required training and certification.
  • Where permissible, complete additional licensure and training requirements under state Board of Pharmacy regulations to obtain Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the pharmacist on duty.
  • Monitor for and respond to adverse reactions, and report adverse-reaction events as required by public health requirements.
  • Review and collect patient information, and track and document information for each applicable patient.

Desired Qualifications

  • At least one year of related work experience in a pharmacy, retail, medical, or customer-service setting.
  • Ability to become immunization certified; once state regulations are met, pharmacy interns should strive to provide patient immunizations as an essential pharmacist function.
  • Ability to work in the home store and at other market locations to meet business needs.
  • Proficiency in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.

About the Company

CVS Health

Runs pharmacies, health plans and clinics

CVS Health runs pharmacies, health insurance plans and medical clinics for individuals, employers and government programs across the United States. Its businesses include CVS Pharmacy, the Aetna insurer and Caremark, which manages prescription coverage and negotiates drug prices for health plans. Patients fill prescriptions in stores or by mail and receive care through walk-in clinics, primary care centers and home visits. The company earns money from prescription sales, insurance premiums, plan administration fees and clinical services, combining coverage with places to obtain treatment. Its first store opened in 1963, and its headquarters are in Woonsocket, Rhode Island.

Company size
10,001+
Company stage
IPO
Headquarters
Woonsocket, Rhode Island
Founded
1963

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