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Sedgwick Claims Management Services

Claims management and risk solutions provider

Claims Examiner - Liability, General and Product Liability

Claims AdjudicationConfirmed live in the last 24 hours
Full-timeRemote in USA

About the Job

Requirements

  • A high school diploma or GED is required.
  • Five years of claims management experience or an equivalent combination of education and experience is required.
  • Licensing or jurisdiction knowledge covering all 50 states, New York, Iowa, and Florida is required, or the licenses must be obtained within six months of employment.
  • A bachelor's degree from an accredited college or university is preferred.
  • Professional certification, as applicable to the line of business, is preferred.
  • The role requires clear and conceptual thinking, judgment, troubleshooting, problem solving, analysis, discretion, stress management, handling multiple priorities, and meeting deadlines.
  • The role requires computer keyboarding and the ability to travel as required.
  • The role requires hearing, vision, and talking.

Responsibilities

  • Analyze complex or technically difficult general and product liability claims, including litigated claims, to determine benefits due.
  • Work with high-exposure claims involving litigation and rehabilitation.
  • Ensure ongoing claim adjudication meets service expectations, industry best practices, and specific client service requirements.
  • Identify subrogation opportunities and negotiate settlements.
  • Analyze and process claims using well-developed action plans, investigating and gathering information to assess claim exposure and reach an appropriate, timely resolution.
  • Negotiate claim settlements within designated authority.
  • Communicate claim activity and processing with claimants and clients.
  • Report claims to excess carriers and respond to requests for directions professionally and in a timely manner.

About the Company

Sedgwick Claims Management Services

Claims management and risk solutions provider

Sedgwick manages claims and risk for insurers, corporations, and public entities. Its services cover the full claims lifecycle, including clinical case management, networks, and cost-containment programs, plus specialized work like home inspections and property appraisals. The company operates by charging fees for these managed services that coordinate medical care, assess losses, and support timely resolution. Sedgwick differentiates itself through its integrated, end-to-end approach to claims management and its strong emphasis on caring for people, DEI, and client outcomes. Its goal is to help clients resolve claims efficiently, restore property and brands, and reduce costs through targeted resources deployed at the right time to improve outcomes.

Company size
10,001+
Company stage
Growth Equity (Non-Venture Capital)
Total funding
$1.5B
Headquarters
Memphis, TN
Founded
1969

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