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Wells Fargo

Nationwide banking and financial services

Roving Associate Personal Banker

Full-TimeUpdated Deadline 11/4/26
$23 - $31/hr
Entry
Des Moines, WA, USA+7 moreMore locations: Issaquah, WA, USA | Seattle, WA, USA | Renton, WA, USA | Tukwila, WA, USA | Mercer Island, WA, USA | Burien, WA, USA | Bellevue, WA, USA
In PersonTravel 100% within the assigned geography; commute to assigned branch locations. Schedule includes Saturdays.
Finance & BankingRetail & Commercial Banking
No H1B Sponsorship

About the job

Requirements
  • At least 6 months of customer-interaction experience, or equivalent demonstrated through work experience, training, military experience, or education.
  • Ability to travel 100% within the assigned geography and commute to assigned branch locations for the duration of assignments, with travel expectations aligned to company policy.
  • Ability to work a schedule that includes Saturdays.
  • SAFE registration is required at employment; Wells Fargo initiates the process after the start date. Loan Originators must meet LO/CFPB requirements and comply with company policies related to financial responsibility, character, fitness, and criminal background. A credit report may be reviewed, excluding the credit score, and additional ongoing screening may apply.
  • This position is not eligible for visa sponsorship.
Responsibilities
  • Provide personalized banking support across multiple branch locations within an assigned geographic area, covering for banker and teller absences and temporarily filling open positions as needed.
  • Adapt quickly to new branch environments, teams, and customer needs while maintaining consistent service quality and adherence to bank standards.
  • Build lasting customer relationships through proactive, meaningful conversations that support financial well-being and deepen engagement.
  • Lead discovery-driven conversations to understand customer needs and connect them with relevant banking products, services, and solutions.
  • Drive branch growth by identifying opportunities, promoting solutions, and making appropriate referrals to meet customer and business goals.
  • Support everyday banking needs, including account openings, service requests, and credit applications.
  • Perform cash handling and teller-line activities, accurately processing transactions while maintaining compliance and operational standards.
  • Use and adopt digital tools and technologies to enhance the customer experience and support evolving banking needs.
  • Deliver accurate, compliant service while exercising sound judgment within defined risk controls.
  • Collaborate with branch teammates to coordinate seamless handoffs to licensed bankers or other specialists, ensuring customers are connected to the right expertise.
  • Flex between cash handling and customer banking activities to support branch operations, with an emphasis on account openings and ongoing account support.
  • Follow and adhere to applicable Wells Fargo policies and procedures; fulfill risk and compliance obligations; escalate and remediate issues in a timely and effective manner; and make sound risk decisions consistent with the business unit’s risk appetite and applicable risk and compliance program requirements.
  • Proactively monitor, identify, and escalate risks, and make sound risk decisions commensurate with risk appetite and applicable risk and compliance program requirements.
Desired Qualifications
  • Prior experience in financial services or a highly regulated customer-facing role, demonstrating comfort with structured processes, accuracy, and service expectations.
  • Experience building trust-based customer relationships through active listening, follow-up, and consistent engagement.
  • Comfort initiating outreach through calls, emails, or other channels to strengthen relationships and identify opportunities to support customer needs.
  • Comfort with digital tools and technology, including the ability to quickly learn new systems and confidently guide customers in adopting capabilities that enhance their banking experience.
  • Ability to identify customer needs and connect them to appropriate solutions, including referrals when additional expertise is needed.
  • Ability to collaborate with teammates and partners to resolve needs and deliver a seamless customer experience.
  • Ability to follow policies and regulations while identifying and escalating risk concerns.

About the company

Wells Fargo provides banking, investment, and payment services to individuals, businesses, and institutions. Its products include checking and savings accounts, loans, credit cards, wealth management, and payments, accessible through branches, online and mobile platforms, and full payment rails. The company combines a wide national footprint with a long history and a business model that integrates banking, investment, and payments, supported by a large network of branches and ATMs. Its goal is to help customers manage money, grow wealth, and move funds safely and reliably.

Company Size

10,001+

Company Stage

IPO

Headquarters

San Francisco, California

Founded

1851

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Simplify's Take

What believers are saying

  • July 2026 second-quarter revenue rose 9% to $22.6 billion, beating estimates.
  • July 2026 investment banking fees jumped 35% to $939 million, showing capital-markets momentum.
  • 2026 card accounts grew 20% and commercial loans 12%, expanding fee and interest income.

What critics are saying

  • January 2026 severance costs hit $612 million after 5,600 layoffs, signaling ongoing restructuring.
  • CFPB’s 2022 $3.7 billion order keeps auto, mortgage, and deposit misconduct damage alive.
  • One OCC AML enforcement action remains; another control failure triggers fresh penalties and leadership scrutiny.

What makes Wells Fargo unique

  • June 2025 Fed lifted Wells Fargo’s $1.95 trillion asset cap, restoring balance-sheet growth.
  • May 2026 Advisor Gateway gave 200-plus tools and BlackRock Aladdin analytics to wealth advisors.
  • Wells Fargo still owns a top-tier U.S. branch franchise and $2.2 trillion wealth platform.

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Benefits

  • Health Insurance
  • 401(k) Retirement Plan
  • Paid Vacation
  • Paid Sick Leave
  • Parental Leave
  • Disability Insurance
  • Life Insurance
  • Tuition Reimbursement
  • Commuter Benefits
  • Adoption Assistance

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Oct 23rd, 2026
Wells Fargo names Kleber Santos sole consumer bank chief as Van Beurden shifts to AI

Wells Fargo has named Kleber Santos sole chief executive of its consumer banking and lending business. Saul Van Beurden, formerly co-chief executive of that segment, moves to a full-time artificial intelligence (AI) role. Both appointments take effect immediately. Santos will oversee consumer deposits, credit cards, business banking, and auto lending. Van Beurden will focus on scaling AI adoption across the bank, including deepening its work with AI firms. "Kleber and Saul have built strong momentum in both areas, and having each focus fully on these priorities will help us accelerate that progress," chief executive Charlie Scharf said. Wells rose to No. 5 globally and No. 3 in the US on the Evident AI index for banks.