Associate Director
Publicis Groupe
Associate Director
Publicis Groupe
Runs advertising and digital transformation services
Starcom is the world's first standalone media agency, a storied innovator that continues to lead the way for many of the world's best brands.
Starcom has long been the professional birthplace and proving ground for marketing leaders – CEOs, CMOs, sales leaders, and technology pioneers – and we continue to drive the industry with peerless talent and relentless innovation.
From the start, we've known that achieving growth for our clients requires understanding and connecting with real people where they live and work, in ways they value.
In an AI era, we remain ""Guided By Humanity,"" a phrase that describes our foundational belief that human expertise must remain in the driver's seat, supported by the best processes and technology.
With our proprietary capabilities and Publicis Media's industry-leading resources and clout, we create ideas that move people and drive transformative business outcomes for brands.
What You’ll Do:
The Digital Investment Associate Director is responsible for managing the team that handles our clients’ day-to-day digital media buys, investments and operations. The Associate Director develops and implements processes and best practices to ensure digital investment success for our company and clients. The Associate Director works on a variety of accounts and understands our digital systems, data needs, and media buy structure to improve process efficiency. The ability to problem-solve and work well with various internal and external teams is a critical aspect of this role. This role provides the opportunity to work on cross-agency projects that drive business goals (both for Starcom and our clients) and increase efficiency across the agency.
Develop and improve processes to ensure data integrity and implement across the agency
Share ideas and solutions for pain points/problems in processes; work alongside internal and external teams to develop best practices, enhancements, and tools to improve the
Develop and implement processes to improve the work required for digital buying, client billing, and digital reconciliation
Develop processes to ensure data integrity and implement across the agency
Maintain a strong understanding of the systems used such as Mediaocean–Prisma digital buying tool, Ad Servers/Verification, DSPs, Social Platforms, DMPs, and internal proprietary tools
Serve as an escalation point for teams to help troubleshoot operational issues
Determine and activate how to deliver necessary data to teams for various reporting purposes
Ensure proper digital contracts and terms are in place with vendors, evaluate IO notes requested by vendors
Share best practices and learn from other teams in Publicis to ensure consistency and best work product across The Groupe
Build and maintain strong relationships across multiple internal teams and leadership
Maintain relationships with vendors to ensure trust and confidence with our buying partners
Manage vendor-side billing and maintain close oversight of open items clearing
Cultivate a team-focused mentality across the larger Investment Operations team
Responsible for team management and development of Associates/Sr. Associates/Supervisors
Bachelor’s degree preferred, preferably with a concentration in marketing, advertising, communications, business, sociology, or consumer insights
5+ years of related experience with 2+ years of management experience
Ability to work independently and collaboratively with diverse groups
Excellent verbal and written communication skills
Technical proficiency in Microsoft Office Suite with a heavy focus on Excel
Knowledge of agency billing process (client-side and/or vendor-side)
Knowledge of digital planning and buying process with an understanding of various vendors, different cost methods, various reporting, and delivery validation
Strong quantitative skills, including analytical abilities and math proficiency
Willingness to learn and create solutions that challenge the status quo
Exceptional critical thinking and problem-solving abilities with the ability to think unconventionally in proposing solutions
A proven ability to multi-task and manage multiple projects effectively and work well under pressure to deliver high-quality work within tight deadlines
Strong attention to detail
Proven experience in effectively coaching and developing others
Experience in various media tools and systems
Starcom is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.
The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:
The benefits offerings listed are available to U.S. based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.
If you require accommodation or assistance with the application or onboarding process specifically, please contact [email protected].
All your information will be kept confidential according to EEO guidelines.
Runs advertising and digital transformation services
Publicis Groupe runs advertising, media buying and digital transformation services for companies that want to reach consumers, coordinate campaigns and improve their business systems. Its agency network includes creative and media specialists, while Publicis Sapient builds and modernizes the technology behind clients' operations. Epsilon adds customer data and marketing technology that connect brands with audiences and measure campaign results. Clients pay for consulting, campaign creation and execution, with production and media costs billed through alongside the group's service work. Founded in 1926, Publicis Groupe is headquartered in Paris, France.
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