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Capgemini

Global consulting, technology services, outsourcing

Tech Lead ServiceNow

Implementation & Technical Account ManagementUpdated on Nov 14
Full-timeToulouse, FranceNo salary listedIn-person

About the Job

Requirements

  • A Master's-level qualification (BAC+5) in computer engineering, software engineering, or equivalent is required.
  • At least 5 years of experience as a Tech Lead is required.
  • In-depth knowledge of the ServiceNow platform, including its architecture, technical implementation, configuration, and implementation of ServiceNow products in one or more modules such as FSM, HR, or CSM, is required.
  • Experience with distributed models, Agile methods, and fixed-price engagements is required.
  • The candidate must be able to propose value-added solutions while keeping project priorities and deadlines in view.
  • The candidate must be able to work autonomously within a technical team and interact with project stakeholders, including clients and service providers, in an Agile Scrum context.
  • English proficiency sufficient to understand and communicate effectively in an international context is required.

Responsibilities

  • Develop and optimize technical processes in accordance with ServiceNow platform best practices.
  • Optimize operational processes, assess their maturity, and identify and evaluate efficiency gains.
  • Design appropriate technical solutions in accordance with best practices.
  • Supervise, train, and develop the skills of junior developers.
  • Oversee projects, including quality, deadline adherence, and coordination.

About the Company

Capgemini

Global consulting, technology services, outsourcing

Capgemini provides consulting, technology services, and outsourcing to help organizations transform digitally. Its offerings include strategy and transformation consulting, system integration, application development, IT infrastructure management, and managed IT operations. It differentiates itself with a global presence in over 50 countries and a focus on applying AI, cloud, and cybersecurity to real business problems. Its goal is to help clients navigate digital transformation and improve efficiency and innovation through tailored, contract-based or managed services.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1967

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