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Find Arbor

AI research platform for enterprise operations

Product Designer

Full-Time
No salary listed
Mid
New York, NY, USA
In Person
Product & Experience DesignProduct Design

About the job

Requirements
  • Two to five years of product design experience.
  • A strong portfolio demonstrating end-to-end product work.
  • Proficiency in Figma and modern design tools.
Responsibilities
  • Work directly with the founding team and founding senior product designer to craft the product experience.
  • Own design from user research through shipped interfaces that customers use.
  • Translate complex artificial intelligence outputs into intuitive enterprise interfaces.
  • Build and iterate on design systems.
  • Collaborate closely with engineering and product teams.
  • Make design decisions that balance user needs with technical constraints.
Desired Qualifications
  • AI experience is strongly preferred.
  • Experience designing for data-heavy or artificial intelligence products is a plus.

About the company

Arbor is an AI research platform for enterprise operations that converts conversations with frontline employees and customers into strategic intelligence. It runs AI-powered interviews at scale to capture unstructured talk data and identify patterns, themes, and metrics in near real-time. Leaders view interactive dashboards that reveal operational bottlenecks and improvement opportunities, offering a faster, cheaper alternative to surveys and consultant-led research. The goal is to help executives uncover frontline and customer insights quickly to reduce costs, boost efficiency, and improve risk management and supply chain visibility.

Company Size

11-50

Company Stage

N/A

Total Funding

N/A

Headquarters

New York City, New York

Founded

2022

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Simplify's Take

What believers are saying

  • Arbor raised $6.3 million on February 3, 2026, validating demand from 645 Ventures.
  • Its website now promotes SOC 2 Type 2 and GDPR compliance, easing enterprise procurement.
  • Career pages updated August 2026 show active hiring for a small NYC team.

What critics are saying

  • Workday and Qualtrics already ship AI feedback tools, compressing Arbor's wedge by 2027.
  • Arbor remains seed-stage with $6.3 million, so enterprise sales delays threaten runway.
  • If frontline users distrust AI interviews, participation collapses and Arbor loses its core data source.

What makes Find Arbor unique

  • Umi conducts thousands of voice interviews, replacing surveys with continuous frontline intelligence.
  • Arbor turns unstructured conversations into prioritized operational recommendations, not raw sentiment dashboards.
  • Workday Peakon still uses surveys; Arbor attacks the faster, deeper qualitative layer.

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Benefits

  • Wellness Program
  • Mental Health Support
  • Remote Work Options
  • Hybrid Work Options
  • Flexible Work Hours
  • Professional Development Budget
  • Conference Attendance Budget

Growth & Insights and Company News

Headcount

6 month growth

27%

1 year growth

27%

2 year growth

40%
FinSMEs
Feb 3rd, 2026
Arbor Raises $6.3M in Seed and Pre-Seed Funding

Arbor raises $6.3M in Seed and Pre-Seed funding. Arbor, a NYC-based provider of an AI research platform for enterprise operations, raised $6.3M in total funding. The amount consisted of a Seed round led by 645 Ventures, with participation from Next Play Ventures (led by LinkedIn Executive Chairman and former CEO Jeff Weiner), Chaac Ventures, Comma Capital, and angel investors, along with a previously unannounced Pre-Seed round. The company intends to use the funds to accelerate its product development and team expansion in New York. Co-founded by Veronica Ma and Kelly Zhou, Arbor is a provider of an AI research platform for enterprises that turns employee and customer conversations into executive-grade strategic intelligence, serving enterprises across manufacturing, logistics, retail, and beyond.

AlleyWatch
Feb 3rd, 2026
The AlleyWatch Startup Daily Funding Report: 2/3/2026

The AlleyWatch startup daily funding report: 2/3/2026. The latest venture capital, seed, pre-seed, and angel deals for NYC startups for 2/3/2026 featuring funding details for Alaffia Health, Arbor, and much more. This page will be updated throughout the day to reflect any new fundings. Alaffia Health - $55M Series B. HEALTHTECH Alaffia Health, an AI-powered platform that helps automate review and reduce waste in health insurance claims for health plans, has raised $55M in Series B funding led by Transformation Capital. Founded by Adun Akanni and TJ Ademiluyi in 2020, Alaffia Health has now raised a total of $71.6M in reported equity funding. REACH NYC TECH LEADERS AlleyWatch is NYC's leading source of tech and startup news, reaching the city's most active founders, investors, and tech leaders. Advertise today ORION Security - $32M Series A. CYBERSECURITY ORION Security, a data security platform for preventing enterprise data exfiltration with contextual monitoring and analysis, has raised $32M in Series A funding led by Norwest. Founded by Jonathan Kreiner and Nitay Milner in 2024, ORION Security has now raised a total of $32M in reported equity funding. You are seconds away from signing up for the hottest list in NYC tech! Arbor - $6.3M seed. AI/ENTERPRISE SOFTWARE Arbor, an AI-powered operational listening and insights platform that captures and analyzes frontline voice data, has raised $6.3M in Seed funding led by 645 Ventures. Founded by Kelly Zhou, Veronica Ma, and Ashish Dsa in 2022, Arbor has now raised a total of $6.3M in reported equity funding.

Tech Funding News
Feb 2nd, 2026
Arbor raises $6.3M to turn employee conversations into actionable intelligence with AI

Arbor, an AI-powered enterprise research platform, has raised $6.3 million in seed funding led by 645 Ventures. Next Play Ventures, Chaac Ventures, Comma Capital and several angel investors also participated. Founded by former Insight Partners investors Veronica Ma and Kelly Zhou, alongside CTO Ashish D'sa, Arbor uses AI interviews to gather feedback from frontline employees in manufacturing, logistics and customer service. The platform analyses conversations using natural language processing to identify patterns and generate actionable insights within hours. Arbor achieves participation rates exceeding 85% and has helped clients like First Student and Lyons Magnus identify cost-saving opportunities worth millions. The funding will support team expansion and product development as the company aims to become the primary source of operational intelligence for businesses across manufacturing, logistics and retail sectors.