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Sedgwick Claims Management Services

Claims management and risk solutions provider

Claims Advisor - Multiple Teams

Claims AdjudicationConfirmed live in the last 24 hours
Full-time$115k - $130kRemote

About the Job

Requirements

  • Ten years of complex claims management experience or an equivalent combination of education and experience is required.
  • In-depth knowledge of applicable medical malpractice insurance principles and laws, recoveries, offsets and deductions, claim and disability duration, cost containment principles including medical management practices, and Social Security application procedures as applicable to the line of business is required.
  • Extensive knowledge and comprehension of insurance coverage is required.
  • Claims expertise in errors and omissions, directors and officers, and/or cyber liability is required.
  • Computer literacy, including Microsoft Office products, is required.
  • Analytical and interpretive skills are required.
  • Strong organizational skills are required.
  • Excellent negotiation skills are required.
  • A master's degree or Juris Doctorate degree from an accredited college or university is preferred.
  • Applicable licenses are required.
  • Designations and/or licensing such as Associate in Claims (AIC), Chartered Property and Casualty Underwriter (CPCU), Associate in Risk Management (ARM), and Associate in Insurance Claims (AIC) are preferred.

Responsibilities

  • Analyze and process complex or technically difficult directors and officers, employment practices liability, and errors and omissions claims by investigating and gathering information to determine claim exposure, and manage claims through action plans to an appropriate and timely resolution.
  • Conduct or assign full investigations and provide reports concerning new events, claims, and legal actions.
  • Negotiate claim settlements up to the designated authority level.
  • Calculate and assign timely and appropriate claim reserves, and monitor reserve adequacy throughout the claim life.
  • Recommend settlement strategies and develop structured settlement proposals as needed to maximize settlement.
  • Perform coverage analysis and provide opinions as part of the claim process, including all necessary correspondence.
  • Coordinate legal defense by assigning attorneys, coordinating investigation support, reviewing attorney invoices, and monitoring counsel for compliance with client guidelines.
  • Use cost-containment techniques, including strategic vendor partnerships, to reduce overall claim costs for clients.
  • Identify and investigate potential fraud, subrogation, contribution, recovery, and case-management opportunities to reduce total claim costs.
  • Represent the company in depositions, mediations, and trial monitoring as needed.
  • Communicate claim activity and processing to clients, and maintain professional client relationships.
  • Ensure claim files are properly documented and claims coding is correct.
  • Refer cases to a supervisor or management as appropriate.
  • Delegate work and mentor others.

Desired Qualifications

  • Excellent oral and written communication, including presentation skills.
  • Good interpersonal skills.
  • Ability to work in a team environment.
  • Ability to meet or exceed performance competencies.

About the Company

Sedgwick Claims Management Services

Claims management and risk solutions provider

Sedgwick manages claims and risk for insurers, corporations, and public entities. Its services cover the full claims lifecycle, including clinical case management, networks, and cost-containment programs, plus specialized work like home inspections and property appraisals. The company operates by charging fees for these managed services that coordinate medical care, assess losses, and support timely resolution. Sedgwick differentiates itself through its integrated, end-to-end approach to claims management and its strong emphasis on caring for people, DEI, and client outcomes. Its goal is to help clients resolve claims efficiently, restore property and brands, and reduce costs through targeted resources deployed at the right time to improve outcomes.

Company size
10,001+
Company stage
Growth Equity (Non-Venture Capital)
Total funding
$1.5B
Headquarters
Memphis, TN
Founded
1969

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