D

Deloitte

Audits companies and advises on tax and technology

ServiceNow Consultant

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeAthens, GreeceNo salary listedIn-person

About the Job

Requirements

  • A university degree in Computer Science, Software Engineering, Information Systems, or an equivalent/similar technical-scientific discipline such as Mathematics, Physics, Biomedics, or Economics is required.
  • At least 2 years of experience designing and implementing software-as-a-service solutions is required.
  • A solid foundation in JavaScript, AngularJS, HTML, and CSS is required.
  • Familiarity with software development life cycle processes and practices is required.
  • A solid foundation in ServiceNow IT Service Management, ServiceNow Asset Management, ServiceNow Customer Service, and ServiceNow Field Service is required.
  • Knowledge of developing integrations using point-to-point interfaces, web services (REST/SOAP), and file-based transfers is required.
  • A strong foundation in analytical and problem-solving abilities is required.
  • Excellent command of spoken and written English and Greek is required.
  • Military obligations must be fulfilled where applicable.

Responsibilities

  • Interact regularly with clients to understand their processes and business problems.
  • Bridge business processes and platform capabilities by designing and configuring solutions for end-to-end digitalization.
  • Validate and configure solutions that translate digital process requirements into functioning applications or features on ServiceNow.
  • Work within multifunctional teams and interact with clients to understand their needs and build solutions that address them.
  • Communicate complex technical concepts clearly to non-technical stakeholders.
  • Ensure solution integrity, compliance with industry standards and regulations, security, and data privacy.
  • Collaborate with Enterprise Architects on large-scale, multiple-system implementations to ensure ServiceNow solutions fit the wider enterprise technology landscape.
  • Identify and solve complex technical problems across the software development lifecycle.
  • Develop high-level and low-level architecture materials and workshop presentation materials.
  • Review user stories and technical architecture documentation for solutions.
  • Create technical documentation, technical design documentation, build/configuration documentation, and release notes.
  • Write JavaScript scripts to implement business logic and improve user experience while ensuring accuracy and reliability.
  • Develop an advanced understanding of ServiceNow development practices and proficiency in all phases of the software development lifecycle.
  • Use fundamental knowledge of ServiceNow integration technologies, including SSO, SAML, SSL, web services, LDAP, JDBC, ODBC, REST, SCP, and FTPS.
  • Perform unit and end-to-end testing of technical development and fix related defects through deployment across sub-production and production environments.

Desired Qualifications

  • ServiceNow certifications such as CSA, CAD, ITSM, PPM, HRSD, or CSM.
  • Understanding of cybersecurity concepts.
  • Familiarity with relational databases such as SQL and Oracle.
  • Knowledge of communication protocols and formats such as HTTP, JSON, and API.
  • Programming skills in SQL, PL/SQL, Java, or JavaScript.
  • ITIL v3 Foundation certification or a higher certification.
  • Experience in ServiceNow scripting using JavaScript or Jelly, including Business Rules, Client Scripts, and UI Actions.

About the Company

Deloitte

Audits companies and advises on tax and technology

Deloitte audits companies and advises businesses and governments on tax, technology, and risk, and it is one of the Big Four, the world's four largest accounting firms. In 1849 its founder became the first independent auditor of a public company, Britain's Great Western Railway. Its auditors check companies' financial reports for errors and fraud before investors rely on them, while its consultants design strategy, install business software, and defend clients against cyberattacks. Clients pay fees for each audit or project, and each country's Deloitte firm is a separate business owned by its local partners. Deloitte was founded in London in 1845 and is based in New York.

Company size
10,001+
Company stage
Late Stage VC
Total funding
$17.1M
Headquarters
New York, NY
Founded
1845

Recently Posted Jobs

Explore more opportunities at Deloitte

See more jobs