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speakit

Digital dictation and speech recognition solutions

English Customer Experience Advisor - Luxury Brands

Customer SupportConfirmed live in the last 24 hours
Full-timeAthens, Greece

About the Job

Requirements

  • Excellent written and spoken command of English.
  • Strong communication and interpersonal skills.
  • A customer-oriented mindset and problem-solving abilities.
  • Good computer skills and the ability to navigate multiple systems.
  • Attention to detail, patience, and professionalism.

Responsibilities

  • Assist customers with inquiries regarding products, orders, deliveries, returns, and exchanges.
  • Provide professional and personalized support through available communication channels.
  • Resolve customer concerns efficiently while ensuring a positive customer experience.
  • Share accurate information about products, services, and company policies.
  • Collaborate with internal teams to ensure smooth issue resolution.
  • Maintain high standards of customer satisfaction and service quality.

Desired Qualifications

  • Previous experience in customer support or retail is considered an advantage.
  • An interest in fashion and lifestyle brands is a plus.

About the Company

speakit

Digital dictation and speech recognition solutions

Speak-IT is the UK’s leading Digital Dictation and Speech Recognition specialist, offering bespoke speech-to-text workflow solutions for sectors such as healthcare, legal, and education. Their product approach combines hardware, software, and services to turn spoken words into typed text through customized workflows that fit each industry’s needs. They work with major players in the voice technology field and provide unbiased advice, ongoing support, and hands-on service to ensure smooth implementation and use. Compared with competitors, Speak-IT differentiates itself through its long-standing presence since 1990, strong partnerships, and a focus on practical, personable customer service. The company’s goal is to help organizations improve efficiency and accuracy in documentation by delivering practical, integrated voice technology solutions and expert support.

Company size
1-10
Company stage
Not listed
Total funding
Not listed
Headquarters
United Kingdom
Founded
1990

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