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Alan

Digital health insurance platform with telemedicine

Pre-Sales / Sales Engineer

Pre-Sales Solution EngineeringPosted on Oct 30
Full-timeNo salary listed

About the Job

Requirements

  • At least 6 years of experience working in a Software as a Service environment, including at least 3 years in a Pre-Sales, Sales Engineering, or Solution Consultant role.
  • Ability to quickly identify the root cause of customer concerns through active listening and requirements elicitation.
  • Ability to handle objections in complex environments.
  • Ability to pitch products transparently without overstating their capabilities.
  • Ability to break down complex issues and identify product gaps to define suitable product solutions.
  • Experience managing high-level stakeholders.
  • Ability to prioritize tasks while meeting commitments.
  • Fluency in both French and English.

Responsibilities

  • Master the platform and support the Sales team by providing insights, expertise, and relevant tools.
  • Understand prospects’ needs and work internally to determine how Alan can best address them.
  • Develop a thorough understanding of each prospect and assess functional alignment with the company’s offering and capabilities.
  • Participate in requests for proposal submissions and develop responses in collaboration with Sales, Insurance, and Product experts.
  • Support customer acquisition by promoting Alan’s services and products.
  • Represent the customer’s voice and contribute feedback to Alan’s platform roadmap.
  • Prepare handovers for customer onboarding.
  • Coordinate complex customer onboardings using knowledge of customer requirements and specificities.
  • Participate in developing the growing Pre-Sales function.

Desired Qualifications

  • Experience with end-to-end procurement projects on the buyer or supplier side, including involvement in requests for information, requests for quotation, and requests for proposal.
  • Experience in the French public sector.
  • Experience with human resources information system ecosystems and payroll solutions.
  • Experience in insurance or health platforms.

About the Company

Alan

Digital health insurance platform with telemedicine

Alan offers digital health insurance and a healthcare platform in Europe, providing B2B2C insurance plans and a super-app that handles claims, telemedicine, and prevention across France, Belgium, and Spain. The product works as an integrated ecosystem: employers or partners offer insurance to employees (B2B2C), while users access claims processing, virtual care, and preventive health services through a single app. It differentiates itself by combining insurance with a unified, user-friendly platform that covers claims, telemedicine, and prevention in multiple countries, and by pursuing AI-powered prevention and care services, as well as growth through acquisitions and international expansion. Alan’s goal is to scale its European footprint, broaden its services through acquisitions, and deploy AI-driven prevention and care to improve health outcomes and user experience.

Company size
1,001-5,000
Company stage
Growth Equity (Venture Capital)
Total funding
$1.3B
Headquarters
Paris, France
Founded
2016

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