Mental Well-being Operations Intern

You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a culture of continuous improvement, with the goal of changing health care for the better.

Position Summary:

The Behavioral Health Operations Internship experience is an 11-week full-time opportunity that starts on May 24th, 2027, and concludes on August 4th, 2027.

This is a hybrid position with 3 days (generally Tuesday, Wednesday, and Thursday) in the Hartford, CT office location. The other 2 days each week will be working remotely from home, office, or another location of your choice. CVS Health's hybrid work model provides office-based colleagues the ability to flex between working in the office and working from home based on the work you need to accomplish. Relocation assistance may be provided for candidates that qualify.

As a CVS Health Corporate Intern you will participate in:

• Projects that contribute to the success of our business 
• Community service activities 
• Professional development workshops 
• Mentorship and networking opportunities 
• Interaction with senior leaders

The hourly rate is $26/hr with 40 hours/week, no work on July 4th (company holiday), and two days of paid leave. Additionally, our corporate interns have an increased likelihood to receive an offer for a future role with CVS Health.

Sponsorship:

Work visa sponsorship is not available for this role. This includes participation in Curricular Practical Training (CPT), Optional Practical Training (OPT), and F-1 Visa programs.

About this Business Area:

The Mental Well-being Operations team supports the processes, systems, and strategic initiatives that help deliver high-quality behavioral health and mental well-being services to members. The team works across multiple operational functions to improve efficiency, support compliance, enhance the colleague experience, and drive positive outcomes for members and business partners.

By partnering with leaders across operations, workforce management, training, business technology, and process improvement, the Mental Well-being Operations organization helps ensure services are delivered effectively while supporting CVS Health's commitment to improving access to quality healthcare.

You Will Gain Valuable Work Experience and Participate In:

• Gaining exposure to multiple operational functions, including workforce management, compliance, training, business technology, and process improvement 
• Supporting strategic initiatives focused on operational excellence, digital transformation, and member experience enhancements 
• Analyzing business and operational data to identify trends, develop insights, and support data-driven decision making 
• Collaborating with leaders on project planning, process improvement, and change management initiatives 
• Creating presentations, reports, and leadership updates that communicate project progress and recommendations 
• Participating in cross-functional teams that support business priorities and operational goals 
• Developing skills in analytics, communication, problem-solving, project management, and strategic thinking 
• Building professional relationships through mentorship, networking, and exposure to healthcare operations leadership

Required Qualifications:

• Meet educational requirements (see Education section)

Preferred Qualifications:

• Have demonstrated leadership experience. Examples include: active roles in student or social organization activities, sports, or school or work-related projects 
• Have internship, work, or project experience in a related field 
• Show strong written and verbal communication skills 
• Have an interest in obtaining a full-time position within CVS Health upon graduation 
• Demonstrated problem-solving and analytical skills 
• Ability to collaborate effectively across teams and functions 
• Interest in healthcare operations, process improvement, or organizational effectiveness 
• Strong organizational skills with the ability to manage multiple priorities

• Demonstrated discretion when working with sensitive or confidential information

Education:

• Currently pursuing a Bachelor's degree 
• Have an anticipated graduation date between September 2027 and June 2028 
• Have a major relevant to the position such as Business Administration, Healthcare Administration, Public Health, Social Worker, Organizational Leadership, Health Management, Operations Management, Management, Psychology, Data Analytics, Information Systems, or a related field

Pay Range

The typical pay range for this role is:

$25.00 - $26.00

Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach to total health care. As health care innovators, we are making quality care affordable, accessible, simple and seamless. We await your fresh ideas, new perspectives, and the unique contributions you will make to our organization.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 12/31/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.