Custom Software Engineer

Project Role : Custom Software Engineer
Project Role Description : Design, build and configure applications to meet business process and application requirements.
Must have skills : Agile Project Management
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
We are looking for a hands-on, detail-oriented Jira Administrator at the Senior Software Engineer level to support the smooth functioning and optimization of our Jira ecosystem. This role will play an important part in configuring and administering Jira to align with Agile practices and evolving business needs. The ideal candidate will have good Jira administration experience, basic Groovy scripting or development skills, and an understanding of Agile principles. Exposure to plugin integrations, reporting tools, and migration activities will be beneficial.

Roles & Responsibilities:
- Assist in the setup, configuration, and day-to-day administration of Jira and Confluence environments.
- Perform workflow customization including conditions, validators, post-functions, and screen schemes.
- Manage user permissions, groups, and role-based access controls as per defined schemes.
- Build and manage filters, dashboards, and reports using JQL to support Agile teams.
- Use Groovy scripting (e.g., via ScriptRunner) for automation tasks and minor customizations.
- Develop and support scripted fields, listeners, and behaviors as per requirements.
- Support integrations with other systems using REST APIs under the direction of senior team members.
- Respond to user queries, troubleshoot access or functional issues, and provide timely resolution.
- Contribute to training sessions, documentation, and knowledge articles to support end users.
- Actively participate in tool enhancement discussions, offering input based on operational experience.


Professional & Technical Skills:
- Bachelor s degree in computer science, Information Systems, or a related field.
- 4–6 years of overall IT experience with 1–2 years of hands-on Jira administration.
- Working knowledge of Agile practices (e.g., Scrum, Kanban, SAFe).
- Good troubleshooting and problem-solving abilities.
- Clear verbal and written communication skills for working with technical and non-technical users.

Additional Information:
- Exposure to Jira migrations or upgrades (e.g., server-to-cloud or instance consolidation).
- Basic understanding of SQL and relational database structures.
- Experience in using REST APIs for integrations (even under supervision).
- Familiarity with Jira plugins/features like ScriptRunner, Automation for Jira, etc.
- Agile or Atlassian certifications (e.g., CSM, ACP) are an added advantage.15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us atwww.accenture.com

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We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, militaryveteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicablelaw. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.