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Santander

Global retail and commercial banking group

Oficial Administrativo BEI

Administrative SupportConfirmed live in the last 24 hours
Full-timeSan Pedro Garza García, Nuevo Leon, MexicoNo salary listed

About the Job

Requirements

  • At least 1 year of experience in administrative activities, customer service, or related functions is required.
  • University studies in progress or completed are required.
  • Proficiency with Microsoft Excel and Microsoft Office tools.
  • Ability to administer and update databases and operational controls.
  • Ability to manage, integrate, and validate documentation.
  • Ability to track and control administrative processes.
  • Organization and planning, attention to detail, service orientation, follow-up and control, effective communication, teamwork, proactivity, and problem-solving ability.

Responsibilities

  • Manage requests related to opening, updating, and maintaining business-client accounts.
  • Prepare and manage contracts and documentation required for account opening.
  • Compile, review, and route files and documentation to the appropriate areas for processing.
  • Prepare and manage forms for contracting and maintaining Electronic Banking services.
  • Follow up on requests and operational processes through proper completion while meeting response times.
  • Address administrative and operational requests from junior and senior commercial executives.
  • Prepare administrative reports and keep databases and operational controls up to date.
  • Verify that documentation is complete and complies with institutional policies and guidelines.
  • Communicate and coordinate with different bank areas to facilitate handling requests.
  • Provide administrative support that helps optimize operations and allows commercial executives to focus on managing and serving clients.
  • Perform activities in accordance with applicable institutional policies, procedures, controls, and guidelines, especially ensuring correct compilation and validation of documentation associated with assigned processes.

Desired Qualifications

  • Experience following up on requests and maintaining documentation, databases, or administrative controls.
  • Academic background related to administrative functions and customer service.

About the Company

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Santander

Global retail and commercial banking group

Santander is a global bank focusing on retail and commercial banking in Europe and the Americas, serving individuals and SMEs with regional franchises and a broad consumer finance arm, plus a Corporate & Investment Banking division for multinational clients. It uses its Gravity cloud platform to migrate core banking and rapidly deploy digital services such as Openbank across markets, combining fintech-style agility with a bank's balance sheet. The bank differentiates itself by marrying a large retail footprint with global CIB capabilities under the One Santander verticals model to boost efficiency and cross-border revenue. Its goals include improving returns on tangible equity and financing the green economy through sustainable finance and renewable energy projects.

Company size
10,001+
Company stage
IPO
Headquarters
Boadilla del Monte, Spain
Founded
1902

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