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First Citizens BancShares

Full-service bank offering loans and investments

Mortgage Banker

Retail & Commercial BankingConfirmed live in the last 24 hours
Full-timeColumbia, SC, USANo salary listed

About the Job

Requirements

  • A bachelor's degree and 2 years of experience, or a high school diploma or equivalent and 6 years of experience in mortgage loan origination.
  • Complete federal registration and annual renewal as required by the SAFE Act.
  • Possess a valid driver's license and be able to drive frequently to other offices and bank customers; a bank car is not provided.
  • Be effective in public settings.
  • Build productive relationships.
  • Have business development skills.
  • Have customer experience management skills.

Responsibilities

  • Accomplish mortgage loan production goals by initiating sales calls, conducting presentations, participating in networking activities, and using other sales techniques.
  • Use referral sources to create sales opportunities, strengthen relationships with bank partners, and improve the referral process for all involved parties.
  • Interview applicants to assess their needs, evaluate their financial position, and identify appropriate mortgage products.
  • Facilitate complete loan applications by prequalifying applicants, obtaining required documents, and submitting detailed applications that meet investor and company requirements.
  • Manage loans through the loan process, ensuring compliance with regulatory and corporate guidelines and maintaining quality and service standards.
  • Provide clients with updates and respond to their inquiries.
  • Work with processing support to follow up on all necessary conditions or stipulations under investor and company requirements.
  • Build rapport with clients to identify business needs and leverage sales opportunities.
  • Build and maintain a strong network of internal and external referral sources.

About the Company

First Citizens BancShares

Full-service bank offering loans and investments

First Citizens BancShares operates First Citizens Bank, offering a full range of financial services for individuals and businesses. Its products include checking and savings accounts, credit cards, mortgages and auto loans, personal loans, online and mobile banking, wealth management and investment services, insurance, and small business banking. The core product set is accessed via online and mobile platforms, branch networks, and ATM access, with features like online statements, bill pay, direct deposit, and rewards programs. The bank positions itself through a broad suite of banking and financial services tailored to different customer segments such as personal, business, and wealth customers, emphasizing integrated banking experience and customer support. Overall, the goal is to help customers manage money, borrow for major needs (homes, vehicles, education), invest for future goals, and protect their financial security through a range of financial products and advisory services.

Company size
10,001+
Company stage
IPO
Headquarters
Raleigh, NC
Founded
1898

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