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Renishaw

Precision measurement and additive manufacturing technologies

Technical Administrator

Customer SupportUpdated on Nov 12
Full-timeSiebnen, SwitzerlandNo salary listedIn-person

About the Job

Requirements

  • Completed commercial training, preferably E-profile.
  • Experience in a similar position with the described range of duties.
  • Good spoken and written German, English, and French.
  • Confident use of computers and Microsoft Office; ERP experience is advantageous.
  • Technical knowledge, possibly supplemented by further training as a Technical Business Administrator, is advantageous.

Responsibilities

  • Handle customer orders from inquiry through completion, including daily telephone contact with customers.
  • Prepare and process quotation inquiries and orders.
  • Coordinate goods disposition, shipping, and invoicing.
  • Handle complaints and returns.
  • Record incoming goods, manage inventory, and check invoices.
  • Monitor deadlines.
  • Maintain customer and item master data.
  • After onboarding, provide technical advice to customers by telephone and participate in processing repairs and calibrations, if bringing technical aptitude.

Desired Qualifications

  • ERP experience.
  • Technical knowledge, possibly supplemented by further training as a Technical Business Administrator.

About the Company

Renishaw

Precision measurement and additive manufacturing technologies

Renishaw researches and makes high-precision engineering and scientific technology. It provides products and services for precision measurement, medical and dental applications, and additive manufacturing. Its machines include tools for metrology and inspection (like coordinate measuring and probing systems) and metal 3D printing systems that form parts from metal powder using lasers. The company serves industries from jet engines and wind turbines to dentistry and brain surgery, and exports most of its sales worldwide. It differentiates itself by combining metrology, healthcare solutions, and metal additive manufacturing under one company, backed by strong R&D in the UK and a global manufacturing and support network. Its goal is to Transforming Tomorrow Together by helping customers create the products, materials, and therapies needed in the future.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Gloucester, United Kingdom
Founded
1973

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