Full-Time
Healthcare Coordinator
Updated on 9/3/2026
PDS Health
Integrated healthcare support company
Compensation Overview
$16.50 - $23/hr
Lexington, SC, USA
In Person
Travel might be required between offices.
 Medical, Clinical & Veterinary (1) |
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- A high school diploma or general education degree (GED) is required.
- Travel might be required between offices.
- Knowledge of office practices, technology applications, and patient insurance.
- Be results-oriented, set realistic goals, meet commitments, remain persistent, and prioritize daily activities to achieve results.
- Advocate for patients with flexibility, empathy, passion, and ethical judgment.
- Be a process-focused operator who is data-driven, detailed, organized, structured, knowledgeable about operational processes, and proficient with computers.
- Demonstrate financial acumen by understanding profit drivers, using metrics to manage, building financial understanding among staff and clinicians, and understanding local market drivers and competition.
- Influence effectively through active listening and observation of behavior and by creating a win-win need for change.
- Be self-motivated and reliable, and work independently as well as part of a team.
- Ability to multitask effectively without compromising work quality.
- Excellent interpersonal, oral, and written communication skills.
- Ability to handle and maintain patient-record confidentiality.
- Be organized and detail-oriented while working in a fast-paced environment.
- Model company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework.
- Gain a financial commitment from patients to start the dentistry diagnosed by the Dentist.
- Achieve proficiency in the PDS system and use its tools, skills, and talents to assist patients in making the best decision for their wants and needs.
- Execute the Healthcare Coordinator handoff in partnership with each clinician for every examination patient.
- Serve as the subject matter expert on available financial options so patients can choose dentistry that fits their budget.
- Professionally overcome common patient objections to starting treatment.
- Obtain necessary insurance pre-authorizations before completing treatment when required.
- Ensure the office exemplifies the Comprehensive Care Model and manages referrals outside the office.
- Participate in daily morning huddles, monthly team meetings, and other required meetings.
- Understand business imperatives and how the role directly impacts metrics and results.
- Demonstrate stewardship of the PDS brand by making decisions consistent with the PDS brand framework.
- Become knowledgeable about the Mouth Body Connection and support clinical excellence through comprehensive patient care.
- Maintain a professional appearance and demeanor in accordance with company policies, and address others professionally and respectfully.
- Ensure compliance with company policies and state, federal, and other regulatory bodies.
- Perform other assigned duties and responsibilities.
- Prior coursework or on-the-job training in dentistry, insurance, or business.
PDS Health is a healthcare support organization serving dental and medical practices. The company provides business, technology, clinical, administrative, and operational services that help affiliated practices deliver integrated care. It serves patients, clinicians, practice owners, healthcare teams, and communities across its supported network. Its operating model centers on locally led practices connected through shared technology, revenue-cycle, supply-chain, talent, and administrative services. Teams work across clinical care, practice operations, technology, billing, procurement, recruiting, training, and patient support. Teams support coordinated daily delivery.
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