Salesforce Senior Consultant

Company Description

Publicis Groupe is not just a company you work for; it’s a platform for you to take your talent to the world. If you want to help change the world, ideas alone are not enough. Real impact can only come from having meaningful access to a world of knowledge, people, and resources. At Publicis Groupe, you are connected to our global network, intelligence, tools, clients, brands and 90,000+ brilliant minds with expertise in data, technology, media, strategy, creativity, and business transformation, all literally at your fingertips. Publicis Groupe is the third largest communications group in the world. Founded in Paris in 1926, we are present in more than 100 countries as leaders in marketing, communication, and digital business transformation.

Overview

We are seeking an experienced Salesforce Commerce Cloud (SFCC) professional to join our dynamic team. The ideal candidate will have 5-7 years of hands-on experience with SFCC and a strong background integrating it with other Salesforce platforms, including Marketing Cloud, MuleSoft, and Service Cloud 

Fluent in Japanese (JLPT N2/N3 level) and English, with strong written and oral communication skills in both languages. 

Key Responsibilities: 

• L2 support, troubleshooting, and maintenance of the Salesforce Commerce Cloud application. 

• Collaborate effectively with local business and IT stakeholders, communicating fluently in Japanese. 

• Offer expert consulting support to business teams. 

• Coordinate and work closely with the offshore development team based in India to ensure seamless project execution

Responsibilities

• 5-7 years of experience in Salesforce commerce cloud. 

• Good technical and functional knowledge on SFCC 

• Proficiency in customizing and extending SFRA-based storefronts. 

• Integration with other salesforce platforms, MuleSoft, SFMC, SFSC 

• Strong understanding of Salesforce Admin role including customization, Data and report management and integration. 

• Hands-on experience in Commerce cloud including Promotion and campaigns, Products and catalog, loyalty, data replication, Jobs and services. 

• Good to have experience in Marketing cloud including email marketing campaigns, customer service solutions, data segmentation, customer journey. 

• Knowledge of performance tuning, caching strategies (e.g., CDN, Edge Caching), and page speed optimization in SFCC. 

• Understanding of secure coding practices and compliance with data protection regulations (e.g., GDPR, CCPA). 

• Familiarity with version control (e.g., Git), deployment pipelines, and tools like Jenkins or Bitbucket Pipelines. 

• Experience in Atomic design, BEM FRAMEWORK AND SCSS AND HANDLEBAR 

• Understanding JavaScript and AMP Script in Marketing cloud including email campaigns, content builder, journey builder and integration with data sources including CRM. 

• Hands-on experience in PIM application with Salesforce and product feeds including import/export and catalog categories with multichannel brands.

Qualifications

• Exposure to headless architecture using Salesforce APIs and integration with front-end frameworks like React or Vue.js 

• Work closely with local businesses, IT teams and third-party vendors to ensure seamless operation of all integrated applications with Salesforce. 

• Ability to work collaboratively across global teams. 

• Minimum Degree Held: Bachelor’s degree in computer science/IT, or equivalent education and experience required.

Additional Information

Be a part of the Publicis Groupe family - one of the world’s most progressive and dynamic modern communications businesses enjoying all the perks that come with our network offering:

• A hybrid, full flex work style, with 3 days a week spent meeting your clients and/or colleagues face to face.

• Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes

• Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year

• A culture of open feedback and support to reach your goals through our Career Conversations program

• Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for advancement and collaboration with our global network

• And many more benefits, including a range of leaves, health related support, and so forth.