Amplitude is a leading digital analytics platform that helps companies unlock the power of their products. More than 3,200 customers, including Atlassian, Jersey Mike’s, NBCUniversal, Shopify, and Under Armour, rely on Amplitude to gain self-service visibility into the entire customer journey. Amplitude guides companies every step of the way as they capture data they can trust, uncover clear insights about customer behavior, and take faster action. When teams understand how people are using their products, they can deliver better product experiences that drive growth.
As an organization, we approach challenges with humility, take ownership of our contributions, and embrace a growth mindset that pushes us to constantly improve ourselves, each other, and the value we bring to customers and partners.
Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive.
About the Role & Team
Amplitude’s GTM Strategy & Operations team is leading the strategy, planning and operational management across the GTM teams for Amplitude. Sales Strategy & Operations is a critical business partner and growth enabler leading our sales strategy, planning and operations for Sales. We are searching for an outstanding Director, Sales Strategy & Operations to support the growth of our AMERICAS Sales team to partner with our Americas regional leadership and managers to continue our journey of growth of productivity.
In this role, you will:
- Collaborate with Sales leadership and cross-functional stakeholders in developing go-to market strategy, resource plan and key performance metrics
- Provide strategic and operational support to Americas Leadership team
- Scale and mature critical business processes to improve business performance
- Drive and support planning process, including organizational design, headcount allocation, capacity planning, territory planning and target setting
- Develop and execute initiatives designed to optimize sales team efficiency and productivity
- Drive rhythm of business (forecasting, pipeline reviews, renewal readiness, monthly / quarterly business reviews) with strong operational rigor
- Provide insights on key performance metrics and priorities (e.g. weekly, monthly, quarterly business reviews), identify key roadblocks to progress, and work efficiently to remove them
- Provide business analytic strength to help drive initiatives critical to ongoing growth and provide key insights for business leadership to support strategic decision-making
- Drive local / regional critical projects and initiatives and drive alignment with cross-functional teams across the organization by developing detailed project plans with activity based milestones
- Oversee implementation of enabling systems and tools, working closely with internal systems teams
You’ll be a great addition to the team if you have:
- Experience with innovative, high performing, and fast paced revenue organizations at a high-growth enterprise B2B SaaS company
- Strong executive presence and an ability to communicate effectively with your peers, senior field leadership, and executive team
- A passion to growing and nurturing top talent
- Strong business acumen and distinctive problem solving and analysis skills.
- Ability to solve complex and diverse business problems (commercial, operational, organizational)
- Experience taking a structured approach to solving unique business problems
- Stakeholder management experience - with strong communication and influencing skills
- An enthusiastic "roll up your sleeves" mentality. Works well under pressure, with a high degree of adaptability and flexibility in a fast paced, ambiguous and rapidly changing environment
At minimum, you should have:
- 8+ years of experience in a strategy and operations role supporting sales
- Ability to partner with executives and manage multiple stakeholders cross functionally
- Advanced skills in Google Sheets, Microsoft Excel (e.g. should know commonly-used functions such as INDEX(MATCH), VLOOKUP, COUNTIFS, SUMIFS, Pivot Tables) and SWL
- Knowledge/experience with Salesforce.com, Clari, Outreach is required
- Self-starter mentality with a high degree of follow through; can own and take tasks through to completion
- BA or BS from an accredited university preferred
Who We Are
The Company: Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we’re tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view.
We care about the well-being of our team: We offer competitive pay and benefits packages that reflect our commitment to the health and wellbeing of our Ampliteers.
Some of our benefit programs include:
- Excellent Medical, Dental and Vision insurance coverages, with 100% employer-paid premiums for employee Medical, Dental, and Vision on select plans
- Flexible time off, paid holidays, and more
- Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), learning and development (annual), commuter transit/parking (monthly), home office equipment (annual), and much more
- Excellent Parental benefits including: 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support
- Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only)
- Employee Stock Purchase Program (ESPP)
The Product: Amplitude is the world’s #1 product intelligence platform– we empower teams to use customer data to build great product experiences for growth. We’re super proud of what we’ve built and continue to build on: a platform that enables companies to thrive.
Other fun facts about Amplitude:
- G2: #1 product analytics solution and #3 best software product according to the 2022 G2 Best Software report.
- Business Insider: A top tech company to bet your career on.
- Fast Company: #3 most innovative enterprise company in the world.
- Amplitude went public via a direct listing in September 2021 and is now trading under the ticker AMPL.
- Founded in 2012, Amplitude is backed by Benchmark Capital, Sequoia Capital, IVP, Battery Ventures, Y Combinator and other top tier investors.
- We’re a global and fast-growing team! We have offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and employees around the world.
- Our mascot is the datamonster, who loves to chow down on numbers, charts, and graphs. Nom nom.
Amplitude’s D&I Commitment: Amplitude believes that diversity enables creation of better products, ability to solve complex problems, and drive more powerful solutions. In order to make diversity possible, we commit to striving to create an environment of inclusion: an environment focused on psychological safety, empathy, and human connection, which will allow employees of all backgrounds to feel the care they need to thrive.
Amplitude provides equal employment opportunities (EEO). All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
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This role is eligible for equity, benefits and other forms of compensation.
Based on legislation in California, the following details are for individuals who will work for Amplitude in San Francisco Bay Area of California. Salary range: $222,000 - $333,000 total target cash (inclusive of bonus or commission)
Based on legislation in California, the following details are for individuals who will work for Amplitude in California outside of the San Francisco Bay Area. California salary range: $201,000 - $302,000 total target cash (inclusive of bonus or commission)
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Staying Safe - Protect Yourself From Recruitment Fraud
We are aware of individuals and entities fraudulently representing themselves as Amplitude recruiters and/or hiring managers. Amplitude will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Amplitude recruiting team will come from an @amplitude.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.
