Operations and Administrative Assistant

🌍 About Boundless Life

Boundless Life is a global startup redefining the way we live, work, and learn. With the theme of "The World as a Classroom," we design programs that allow families with children to live and learn around the world. We already operate in 8 countries worldwide, including Europe, Asia, and Latin America, with over 200 staff members working globally. Our core business is an innovative educational system that can be adapted to family travel, the operation of accommodation facilities that provide peace of mind even in unfamiliar countries, and programs that allow families to learn about local culture and traditions from the cities they stay in. Our mission is to create immersive "life experiences around the world" that balance professional activities with the growth of fulfilling families, and to create an environment for lifelong learning.

Our programs aim to stimulate the curiosity of children and families, foster resilience, cultivate a global perspective, and develop the skills to thrive in a rapidly changing future. We are seeking members to help us pioneer a new lifestyle that harmonizes work, learning, and exploration.

We operate a wide range of hospitality businesses, including educational centers for children aged 1.5 to 14, co-working spaces, accommodation facilities, and local experience programs. This position involves supporting the overall operation of these businesses.

🙌 The Role

As an Operations & Administrative Assistant, you will play a key role in ensuring smooth operations across all teams on-site, with a primary focus on administration-related tasks. You will support both the Education and Hospitality crews while working closely with the General Manager (GM) and Education Center Director (ECD) to manage finance-related processes, hiring administration, contracts, budgeting, logistics, and operational planning.

This role is ideal for someone who thrives in a dynamic environment and enjoys handling a variety of tasks that keep our locations running efficiently. It is based locally, so residency in Kamakura City or the surrounding area is required. The main role is to support the General Manager (GM) of Boundless Life's Japan office. This is a full-time, permanent position and as a true generalist, you will provide hands-on support for a wide range of tasks across teams and functions as needs arise.

💼 What You'll Do

Human Resource and Recruitment Support

You will work in conjunction with our global HR team and Japanese service providers to support smooth HR and recruitment processes. (Experience in human resources is a plus.)
Work in cooperation with a certified social insurance and labor consultant to ensure compliance-conscious operations and conduct operational checks.

Interpretation and Translation Support

Support for situations requiring interpretation or translation, such as at educational centers or during local cultural experiences. Translation of written communications (to ensure that all involved parties have an accurate understanding).

Vendor (Partner Company) Management

Assisting in building relationships with external service providers, such as catering and cleaning companies. Maintaining ongoing communication with vendors (ensuring timely service delivery and addressing any issues that arise). Coordinating with various contractors involved in renovations or maintenance (ensuring adherence to project schedules and quality standards). Assisting in scheduling on-site inspections and assessments; providing feedback and progress reports to the General Manager (GM).

Arrangement of Infrastructure and Public Services

Coordinating with providers of electricity, gas, water, internet, and other services; verifying the activation and operational status of these services. Providing support in addressing infrastructure-related concerns or discrepancies that arise during the setup phase.

Accounting Management and Administrative Tasks

General administrative duties, including receiving documents and handling on-site tasks Accounting management and reporting Documentation of communications and completed tasks (to ensure transparency and accountability).

Support for the General Manager (GM)

Providing general administrative support to the GM (creating an environment that allows the GM to focus on strategic decision-making) Strengthening close collaboration with the local community, neighborhood associations, and municipal authorities Participating in team meetings and reporting on work status as needed As English is the primary language used at our company, please ensure that your CV is submitted in English.

💝 About You

• Professional-level proficiency in both Japanese and English (reading, writing, and speaking).
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Excellent communication skills, both verbal and written.
• Experience in administrative support or project coordination is a plus.
• Ability to work autonomously and efficiently in a fast-paced, ever-changing environment.
  

🚀 Why Join Us?

• The world is your oyster – immerse yourself in inspiring destinations while you work
• Meaningful impact – create environments where children and families thrive together
• Experience curation – design authentic cultural moments that become lifelong memories
• Community building – foster deep bonds between global families and enable childhood friendships across borders
• Work-life integration – structured schedules with time to explore and recharge
• Family benefits - Enjoy discounted tuition for your children at our Boundless SchoolsTake a look at our policies and benefits here

✨ What's Next?

• First call (30 min) – Chat with our Recruiter.
• Interview with the General Manager (45 min) – Deep dive into your experience and approach.
• Final check-in (optional)  (30 min) – Wrap-up conversation to clarify any doubts