User Researcher

About Us:

Notion helps you build beautiful tools for your life’s work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and email—with AI built in to find answers and automate work. Millions of users, from individuals to large organizations like Toyota, Figma, and OpenAI, love Notion for its flexibility and choose it because it helps them save time and money.

In-person collaboration is essential to Notion's culture. We require all team members to work from our offices on Mondays and Thursdays, our designated Anchor Days. Certain teams or positions may require additional in-office workdays.

About The Role

We’re seeking an experienced User Researcher to join our growing team. This role will be instrumental in shaping our product decisions through deep user insights and strategic research initiatives. In this role, you’ll:

• Lead end-to-end research projects from planning and methodology selection to execution and presentation of findings, working at both a strategic and tactical level.

• Conduct qualitative and quantitative research including user interviews, usability testing, participatory design, diary studies, usability studies, and surveys — to deliver the right type of data and insights at the right time.

• Deliver actionable insights that enable us to deeply understand our customers, identify business opportunities, and shape decision-making. Proactively share these insights, leveraging clear communication strategies and advanced storytelling, and adapting your approach for different audiences.

• Build strong cross-functional relationships, partnering with Design, Product, Engineering, and Data Science to integrate research and user feedback into different phases of product development process.

Skills You'll Need to Bring:

• You have 4+ years of professional industry experience in UX research, ideally for digital products. Bachelors Degree in Human-Computer Interaction, Psychology, Behavioral Economics, Anthropology, Sociology, or similar.

• You care about the business needs, implications, and practicality of your work. You can balance between craft, speed, and the bottom line and have a consistent record of using your research skills to drive product and business impact.

• You understand the strengths and limitations of different research methods and when to apply them, and have hands-on experience independently designing and running UX research from beginning to end.

• You're a good listener who collaborates well with different stakeholders. You observe and internalize all inputs and feedback to help you reach an optimal decision and prioritize wisely.

• Advanced survey expertise, including sampling, questionnaire design and data analysis skills.

Nice to Haves:

• Masters or PhD Degree in Human-Computer Interaction, Psychology, Behavioral Economics, Anthropology, Sociology, or similar

• Passion for working and learning in a fast-growing company

• Experience with SQL, R, Python or other data analyses tools

• Experience communicating research to executive stakeholders

• You're familiar with the work of computing heroes like Douglas Engelbart, Alan Kay, Bret Victor, etc. — and understand why we're big fans.

We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you’re a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you.

Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in New York, the estimated base salary range for this role is $185,000– $220,000 per year.

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