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Arize AI

AI model observability and evaluation platform

Enterprise Expansion Account Executive

Account ManagementConfirmed live in the last 24 hours
Full-timeBoston, MA, USA

About the Job

Requirements

  • At least 5 years of B2B software-as-a-service sales experience.
  • A proven track record of driving expansion and upsell revenue within enterprise accounts; experience selling artificial intelligence, machine learning, or data infrastructure software to vice president and C-suite stakeholders is a bonus.
  • Demonstrated success building and deepening executive relationships across Global 2000 organizations, engaging technical leaders in artificial intelligence, machine learning, data engineering, and platform teams, as well as business decision-makers.
  • Expertise in developing multi-year account plans that expand the company's footprint by aligning product value to evolving customer needs and artificial intelligence initiatives.
  • Ability to manage a robust and diverse pipeline of expansion opportunities, balancing near-term wins with long-term strategic growth within a collaborative go-to-market team.
  • Ability to communicate observations from the field clearly and objectively.
  • Previous experience working on and closing new business deals and selling through product-led experience.

Responsibilities

  • Own the full expansion and renewal sales cycle across a book of business, executing a complex, value-based process spanning multiple stakeholders, teams, and use cases within each account.
  • Proactively identify and develop new growth opportunities by analyzing customer usage, mapping whitespace, and targeting high-value needs across business lines and technical teams.
  • Build and maintain executive relationships, creating awareness and buy-in at the vice president and C-suite level to support pipeline growth and long-term account expansion.
  • Define and execute account strategies in close partnership with Solutions Managers and internal account teams to drive sales velocity and deliver customer outcomes.
  • Articulate the company's value technically and commercially, tailoring messaging to technical practitioners and business decision-makers.
  • Forecast accurately and consistently, leveraging key metrics and pipeline data to provide visibility and inform go-to-market decisions.
  • Maintain rigorous hygiene in Salesforce, tracking activity, opportunities, and account intelligence to support the revenue team.
  • Travel as needed to build relationships and engage customers on-site.

Desired Qualifications

  • Experience selling artificial intelligence, machine learning, or data infrastructure software to vice president and C-suite stakeholders.

About the Company

Arize AI

AI model observability and evaluation platform

Arize AI provides a platform for AI observability and LLM evaluation that helps top AI teams monitor and improve models across NLP, computer vision, and recommender systems. It works by offering analytics, LLM traces, spans, RAG analysis, and task-based evaluations to troubleshoot issues and measure performance. It differentiates itself by delivering end-to-end observability and evaluation in a single platform with embedding visualization for RAG to pinpoint missing or irrelevant context. Its goal is to help AI teams ensure their models perform optimally and continuously improve their AI systems.

Company size
201-500
Company stage
Acquired
Total funding
$131M
Headquarters
Berkeley, CA
Founded
2020

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