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Kaiser Permanente

Integrated healthcare provider and payer platform

Nurse Manager 2 - OR

Nursing & Frontline Patient CareConfirmed live in the last 24 hours
Full-timeSanta Rosa, CA, USANo salary listedIn-person

About the Job

Requirements

  • A minimum of five years of experience in patient care delivery.
  • A bachelor's degree in Nursing (BSN) and a minimum of five years of experience in business operations, clinical health care, or a directly related field.
  • A minimum of four years of experience in a leadership role, with or without direct reports.
  • Basic Life Support is required at hire.
  • A California Registered Nurse license is required at hire.

Responsibilities

  • Lead implementation of best-practice models, patient-care delivery systems, and practice standards across several locations.
  • Delegate investigation and resolution of patient, family, and member concerns regarding patient care and services.
  • Facilitate collaboration with physicians, outside health care providers, and other health care team members to achieve safe, optimal patient care across the continuum.
  • Monitor resource needs in several clinical areas to ensure appropriate assignments and utilization; manage equipment, supplies, and medications; and ensure a safe environment for patients and employees.
  • Maintain clinical expertise and provide the clinical supervision, competency, and licensing needed to direct care in the unit; delegate duties aligned with scope of practice and perform clinical duties as required.
  • Collaborate with Nursing Clinical Practice to ensure staff provide high-quality care and comply with the Nursing Practice Act, The Joint Commission, and federal, state, and local requirements.
  • Create developmental opportunities; build cross-functional relationships; solicit and act on performance feedback; set goals; and provide feedback and coaching to improve performance.
  • Hire, train, and develop talent; evaluate talent for succession planning; and set performance management guidelines and expectations across teams and units.
  • Adapt to organizational change and industry trends, share best practices, foster dialogue and collaboration, motivate teams, and delegate tasks and decisions while providing appropriate guidance.
  • Manage designated units or teams by translating business plans into tactical action items, overseeing assignments, identifying improvement opportunities, and ensuring compliance with policies and procedures.
  • Partner with stakeholders and business leaders to ensure products and services meet requirements and departmental strategies; align team efforts, measure results, make decisions, and support direct reports in resolving escalated issues.
  • Communicate goals and objectives; incorporate resources, costs, and forecasts into unit plans; ensure matrixed resources meet service and performance requirements; remove obstacles; and guide performance and contingency planning.
  • Manage hospital administrative functions, including implementation timelines, financial commitments, workflow reports, performance strategies, operational initiatives, programs, services, and systems.
  • Oversee workplace and patient safety, recruitment and selection, performance evaluation and management, labor relations, training and development, and quality and risk management.
  • Design survey-readiness activities, including mock rounds; mitigate compliance issues; and develop procedures for audit documentation, information, and reports.
  • Lead development, monitoring, and control of departmental payroll and non-payroll budgets and manage financial matters and cost control.
  • Manage 24/7 care delivery operations and programs; build strategic partnerships and oversee complex work with broad program impact.
  • Lead development and implementation of data-gathering and analysis plans, policies, and processes aligned with guidelines and regulations; align patient-care management solutions across departments.
  • Manage hospital-area resources and assignments; lead multidisciplinary teams and hold them accountable; assist with emergency-preparedness program design; and ensure emergency plans are current and staff understand their responsibilities.
  • Lead projects and initiatives, monitor implementation and equitable resource distribution, and ensure delivery of objectives and nursing services aligned with cost, quality, clinical, and utilization standards.
  • Lead long-term cross-functional strategic projects to remediate issues and improve quality, service, affordability, and operating efficiency.
  • Develop and manage structured root-cause identification and solution implementation to improve operational processes and address quality and safety issues.
  • Collaborate with senior leadership on strategic plans for integrated services across the continuum of care and ensure project performance metrics align with strategic organizational initiatives.
  • Drive continuous improvement in clinical-practice, service, and operational quality and safety; hold staff and direct reports accountable for legal and regulatory compliance; and lead systems and processes to evaluate and improve patient care.

Desired Qualifications

  • Pediatric Advanced Life Support (PALS) certification from the American Heart Association.
  • Certification from the American Nurses Credentialing Center (ANCC) in a related practice area.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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