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FeverUp

Live-entertainment platform for discovery and ticketing

Administrative & Operations Assistant

Administrative SupportConfirmed live in the last 24 hours
Part-timeTokyo, JapanNo salary listed

About the Job

Requirements

  • Fluent Japanese proficiency with strong written and verbal communication skills.
  • Good working proficiency in English to communicate with international teams and follow internal processes; the Japanese-language posting says English is not required, so English proficiency is not a mandatory qualification.
  • Experience in administrative support, operations, finance administration, vendor management, or a similar role.
  • Attention to detail and the ability to identify errors, inconsistencies, and missing information.
  • Strong organizational skills and the ability to manage multiple workflows, deadlines, and priorities.
  • Comfort working with spreadsheets and digital tools such as Google Workspace, Excel, or similar platforms.
  • A proactive, reliable, and solution-oriented mindset, with the ability to work independently while collaborating with cross-functional teams.
  • Practical experience in some form of administrative or management work, such as general office administration, sales administration, accounting administration, order processing, or operations administration.
  • Basic ability to use computer tools such as Excel or Google Sheets.
  • Ability to accurately check and enter numbers, text, and dates.
  • Ability to organize multiple tasks and manage priorities and deadlines.
  • Ability to communicate and coordinate carefully with internal and external stakeholders.
  • Willingness to learn new tools and workflows.
  • The role is based in Tokyo, with hybrid work; it is part-time at 10 hours per week, Monday–Friday.

Responsibilities

  • Prepare and manage purchase orders and maintain accurate administrative documentation.
  • Communicate with external partners to clarify information and resolve discrepancies.
  • Review supplier invoices and support invoice submission and payment-related processes.
  • Maintain accurate financial records and coordinate with relevant teams to ensure smooth processing.
  • Coordinate with internal teams to support daily operations and administrative workflows.
  • Follow up on pending tasks, deadlines, and requests to ensure processes stay on track.
  • Review event plan pages to ensure information is accurate and consistent.
  • Identify missing information or discrepancies and coordinate corrections with the relevant teams.
  • Create and process purchase orders for venues, performers, external staff, and service providers.
  • Manage contracts and purchase orders, and check their execution and issuance status.
  • Collect required documents, check for deficiencies, and follow up with stakeholders.
  • Enter information into internal management systems, update data, and organize files.
  • Check invoices received from suppliers, comparing order details, amounts, dates, and supplier information.
  • Contact suppliers to clarify invoice errors or discrepancies, and submit invoices to internal accounting staff for payment applications and processing.
  • Track invoice submission and processing status and follow up on outstanding items.
  • Communicate with event venues, performers, staffing agencies, equipment providers, logistics companies, and other suppliers.
  • Confirm and collect information and documents needed for performances, and provide administrative support for arranging performers and external staff.
  • Track confirmations and progress, remind stakeholders, and compile quotations and supplier information as needed.
  • Check information on Fever event sales pages, including Japanese descriptions, dates and times, venue and performer details, and notices.
  • Check for typographical errors, missing information, and inconsistencies; request corrections from relevant departments and track responses.
  • Update information and enter data according to instructions.
  • Update event planning schedules and management sheets; track progress, deadlines, and pending work; organize and share necessary information; and provide other administrative and back-office support for event operations.

Desired Qualifications

  • Background in events, production, or the music industry.
  • Experience in administrative-heavy environments.
  • Familiarity with tools such as Airtable, Notion, Monday, or similar platforms.
  • Experience preparing purchase orders, checking invoices, or providing payment-related administrative support.
  • Experience communicating and coordinating with external suppliers or business partners.
  • Experience working in events, entertainment, music, media, or hospitality.
  • Experience using cloud tools such as Google Workspace, Slack, or Airtable.
  • Experience updating website or product information or checking data.
  • Ability to read and write English.

About the Company

FeverUp

Live-entertainment platform for discovery and ticketing

FeverUp runs a live-entertainment technology platform that helps people discover and book culture and experiences such as immersive shows, museums, festivals, sports and concerts, across more than 55 countries. For partners, it provides demand analytics, ticketing tools, and options to expand formats and geographic reach. The company differentiates itself with a broad geographic footprint, major brand partnerships (Formula 1, FC Barcelona, Palace of Versailles, Netflix, Warner Bros) and a track record of growing revenue while staying EBITDA-positive. Its goal is to connect audiences with a wide range of experiences globally and deepen technology for partners to drive more bookings and profitability.

Company size
5,001-10,000
Company stage
Late Stage VC
Total funding
$789.6M
Headquarters
New York City, New York
Founded
2012

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