Parking Ambassador

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

The Parking Ambassador role is generally responsible for the successful guest parking experience for events such as the WTA Finals, Headtrip Musiv Festival, 2026 BNP Paribas Open, Dr. George Car Show, Coachella, and other events in the area. Duties include processing cashless transactions and validating pre-sold parking passes. The job also includes directing vehicles into parking stalls and through location roadways and parking lots associated with event guests at Indian Wells Tennis Garden.

This role pays an hourly rate of $18.00.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

This position will remain open until December 4, 2026.

• Match guest parking passand providereal-time guidance to parking location
• Process cashless guest payments.
• Guide and direct vehicles on campus roadways and through parking lotsand to parking stalls.
• Conduct routine vehicle inventory counts before and during events.
• Provide excellent customer service by assistingguests and employees promptly and in a friendly manner.
• May perform other duties to ensure productive parking operations, including moving equipment, including traffic cones, barrels, delineators, movable signage, and barricades,to ensure efficient operations.
• Follow and comply with safety regulationsand standards.
• Providebasic parking lot upkeep, including sweeping and light litter removal.
• Perform other duties as needed to ensure productive operations, quality service, and customer satisfaction.

• High school education or equivalent. 
• Must have one (1) year ofprevious experience. 
• Basic arithmetic skills.
• Strong communication and customer service skills. 
• Ability to work effectively as a team player. 
• Must have flexibility to work shifts on weekdays, weekday evenings, weekends, early mornings, and late nights and outdoors in all weather conditions.
• Experience working in the customer service industry is a plus. 

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.